Guest Experience Educator: Product Knowledge Champion

Lululemon Athletica; Oslo; Hybrid; NOK 250,000 - 350,000; Full time

Job summary

lululemon Athletica in Oslo is seeking a dedicated Educator to deliver exceptional guest experiences and educate guests about our high-performance apparel. You will engage with guests, assess needs, and guide them to the right products while embodying our community-focused values.

The role emphasizes seamless guest transactions, collaboration with the team, and maintaining a luxurious store environment. A passion for fitness, wellness, and inclusive service is valued.

Qualifications

• Demonstrated ability to deliver high-quality guest service in a retail setting.
• Comfort communicating product features and benefits to customers.
• Strong interpersonal skills and ability to build rapport with guests.

Responsibilities

• Create world-class guest experiences by engaging with guests and understanding their needs.
• Provide product education and articulate the value of the products to guests.
• Enable seamless guest transactions and support omnichannel programs (e.g., BOPIS, phone sales).
• Maintain luxury store standards through merchandising, stock replenishment, and cleanliness.
• Collaborate with team to ensure smooth store operations and an inclusive environment.
• Receive guest feedback and work with leadership to resolve issues.

Skills

Guest Experience

Diversity

Integrity

Teamwork

Enthusiasm

Self-Awareness

Personal Responsibility

Collaboration

Job description

lululemon Athletica in Oslo is seeking a dedicated Educator to deliver exceptional guest experiences and educate guests about our high-performance apparel. You will engage with guests, assess needs, and guide them to the right products while embodying our community-focused values.

The role emphasizes seamless guest transactions, collaboration with the team, and maintaining a luxurious store environment. A passion for fitness, wellness, and inclusive service is valued.