Game Facilitator

Activate Games Oslo 2 AS; Oslo fylke; On-site; NOK 248,000 - 317,000; Full time

Job summary

Activate Bærum is seeking energetic, customer-focused Game Facilitators to join our team. You will guide guests into immersive live action game worlds, manage greeting, payments, and bookings, and support groups from enquiry to event day.

The role emphasizes movement, teamwork, and creating memorable experiences, with shifts mainly weekday evenings and weekends. Growth opportunities to Team Leader or manager roles are available.

Qualifications

• No previous work experience required.
• Comfortable communicating in English (Norwegian is a plus)
• Reliable, flexible, and comfortable in a fast-paced environment
• Experience in customer service, hospitality, or entertainment is an advantage

Responsibilities

• Greeting and welcoming guests — you are the first smile they see!
• Handling payments and bookings at the counter
• Responding to guest emails and phone enquiries
• Facilitating games and giving clear instructions before guests enter the game zones
• Handling birthday parties and group bookings from enquiry to the day itself
• Supporting and encouraging players during the games while creating memorable experiences that keep guests coming back
• Maintaining game rooms and equipment including cleanliness, upkeep and minor fixes
• Light sales and operational tasks such as group bookings, merchandise and the snack corner

Skills

Customer service

Flexibility

Reliability

Communication in English

Team player

Job description

• Sektor Privat

Guide guests, handle payments and bookings, facilitate live action games, and maintain game rooms and equipment.

• No previous work experience required
• Comfortable communicating in English (Norwegian is a plus)
• Reliable, flexible, and comfortable in a fast-paced environment
• Experience in customer service, hospitality, or entertainment is an advantage
• Flexible working hours (5 to 40 hours per week)
• Shifts mainly during weekday evenings and weekends
• Opportunities for career growth to Team Leader or manager roles

Join the Team at Activate Bærum: Game Facilitator

Enter the Game! We are looking for energetic, positive, and customer focused Game Facilitators to join our Activate Games team in Bærum! This role combines movement, technology, and entertainment, and above all, great vibes. You will make each guest's day unforgettable and guide them into immersive live action game worlds where movement, strategy, laughter, and teamwork take center stage.

What you will be doing

• Greeting and welcoming guests — you are the first smile they see!
• Handling payments and bookings at the counter
• Responding to guest emails and phone enquiries
• Facilitating games and giving clear instructions before guests enter the game zones
• Handling birthday parties and group bookings from enquiry to the day itself
• Supporting and encouraging players during the games while creating memorable experiences that keep guests coming back
• Maintaining game rooms and equipment including cleanliness, upkeep and minor fixes
• Light sales and operational tasks such as group bookings, merchandise and the snack corner

We are hiring for:

• On call positions, part time positions and full time positions. You tell us what works for you, and we will find the right fit.

Who we are looking for

• You are a cheerful and energetic person who genuinely enjoys being around people and making them feel welcome. Customer service comes naturally to you, and your positive attitude is the kind that lifts the whole room.
• You are comfortable in a fast environment where things move quickly and no two moments are the same. You can manage several tasks at once without losing your calm or your smile.
• You are reliable, flexible, and the type of person who spots what needs to be done and just does it.
• We communicate with our guests in Norwegian and English, so being comfortable in both is a plus. That said, we are building an international team and Norwegian language skills are not a requirement for all positions.
• No previous work experience is needed. What matters most to us is your attitude, your enthusiasm, and your willingness to learn and grow with us.
• Previous experience in customer service, hospitality or the entertainment industry is considered an advantage, but never a requirement.

What we offer

A workplace where movement, laughter and teamwork are part of the daily routine. A supportive team that celebrates every individual's contribution. And a real opportunity to grow — many of our best Team Leaders and managers started exactly where you are starting.

Shifts are mainly weekday evenings and weekends, which makes this a great fit alongside studies or another job. Hours vary between 5 and 40 per week depending on the season and your availability.

Ready to apply?

We review applications on a rolling basis, so do not wait too long. If you want to be part of something new and genuinely fun, we would love to hear from you.

Activate Bærum is committed to diversity and equal opportunities. All applicants are welcome regardless of gender, background or identity.

Questions? Reach out to:
Jesper Eggen, Operations Manager
Email: [e-mail]