Floor Lead: Luxury Retail Team Leader

Mejuri; London; On-site; NOK 260,000 - 277,000; Full time

Benefits offered by this job

Monthly retail bonus

Product discount

Paid time off

Job summary

Mejuri in London is seeking a Floor Lead to drive store success through exceptional customer service, team development, and smooth daily operations. As a key on the sales floor, you will mentor staff, uphold Mejuri's values, manage inventory, and ensure accurate order fulfillment while delivering a memorable luxury retail experience.

Join a dynamic team dedicated to redefining luxury through people, process, and performance, with a competitive hourly base pay and strong benefits.

Qualifications

• Experience in a high volume retail environment.
• Ability to stand for 8 hours and handle physical tasks.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Lead the in-store customer experience and uphold Mejuri’s Steps of Selling.
• Drive KPIs and team engagement through coaching and performance management.
• Oversee inventory, back-of-house operations, and order fulfillment.
• Maintain visual merchandising standards and store presentation.
• Coach onboarding and ongoing development of store staff.

Skills

Retail leadership

Customer service

Team motivation

Operations

Tools

POS systems

Inventory software

BOPIS systems

Job description

Mejuri in London is seeking a Floor Lead to drive store success through exceptional customer service, team development, and smooth daily operations. As a key on the sales floor, you will mentor staff, uphold Mejuri's values, manage inventory, and ensure accurate order fulfillment while delivering a memorable luxury retail experience.

Join a dynamic team dedicated to redefining luxury through people, process, and performance, with a competitive hourly base pay and strong benefits.