Floor Lead: Luxury Retail Team Leader

Mejuri

London

On-site

NOK 260,000 - 277,000

Full time

14 days+
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Benefits offered by this job

Monthly retail bonus
Product discount
Paid time off

Job summary

Mejuri in London is seeking a Floor Lead to drive store success through exceptional customer service, team development, and smooth daily operations. As a key on the sales floor, you will mentor staff, uphold Mejuri's values, manage inventory, and ensure accurate order fulfillment while delivering a memorable luxury retail experience.

Join a dynamic team dedicated to redefining luxury through people, process, and performance, with a competitive hourly base pay and strong benefits.

Qualifications

  • Experience in a high volume retail environment.
  • Ability to stand for 8 hours and handle physical tasks.
  • Flexible availability including evenings, weekends and holidays.

Responsibilities

  • Lead the in-store customer experience and uphold Mejuri’s Steps of Selling.
  • Drive KPIs and team engagement through coaching and performance management.
  • Oversee inventory, back-of-house operations, and order fulfillment.
  • Maintain visual merchandising standards and store presentation.
  • Coach onboarding and ongoing development of store staff.

Skills

Retail leadership
Customer service
Team motivation
Operations

Tools

POS systems
Inventory software
BOPIS systems

Job description

Mejuri in London is seeking a Floor Lead to drive store success through exceptional customer service, team development, and smooth daily operations. As a key on the sales floor, you will mentor staff, uphold Mejuri's values, manage inventory, and ensure accurate order fulfillment while delivering a memorable luxury retail experience.

Join a dynamic team dedicated to redefining luxury through people, process, and performance, with a competitive hourly base pay and strong benefits.

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