Field Service Engineer- ImmunoDiagnostics (Norway)

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Field Service Engineer - ImmunoDiagnostics (Norway), Oslo

Client:

Thermo Fisher Scientific

Location:

Oslo, Norway

Job Category:

Other

Job Reference:

ce7c47d6d0cd

Job Views:

67

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

• Attend customer laboratories for routine PMV’s, repair visits, installations and service meetings as and when required.
• Provide technical support for customers and colleagues.
• Undertake fixing, support and repair within the agreed timeframes and at all times ensuring that customers are kept up to date with the progress.
• Complete service reports in CRM and ensure they are completed fully, accurately and in a timely manner.
• Update instruments placed at customer laboratories with software and middleware upgrades as required.
• Provide feedback to global product teams on instrument reliability and quality.
• At all times, ensure that quality and regulatory requirements and company policies are adhered to.
• Participate in service and commercial meetings as and when required.
• Input into the development of training material, support literature and technical guidance for external and internal customers.
• Maintain the required level of product knowledge on instruments and assays to enable our customers to be successful and share that expertise with internal and external customers.
• At all times, strive to live up to the 4I values of Thermo Fisher Scientific.

Minimum Requirements/Qualifications:

• Background in electronics / biotechnology / medical devices / engineering or related.
• Previous experience in servicing analytical equipment or equivalent technical experience.
• Customer-focused with strong communication skills and ability to build relationships with customers.
• Strong technical aptitude and problem-solving skills.
• Can-do attitude with the flexibility to manage competing priorities.
• Attention to detail in all aspects of the role.
• Valid Driving License.
• Willingness to travel.
• Fluency in English – both written and verbal.

What’s in it for you?

• Competitive starting salary plus performance bonus.
• Learning and development opportunities with a highly successful, global business.
• Outstanding career and development prospects.
• Company pension scheme and other fringe benefits.
• Private Health Insurance.
• Flexible wellbeing benefits and insurance discounts.

If you are an individual with a disability who requires reasonable accommodation to complete any of our application process, click here for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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