Field Service Engineer - DCS

Honeywell; Drammen; On-site; NOK 500,000 - 700,000; Full time

Job summary

A renowned technology company is looking for a Field Service Engineer in Drammen to manage maintenance and upgrades of complex control systems. You will engage with clients to understand their needs and ensure service delivery in line with global standards. Ideal candidates have a background in service engineering and excellent customer handling skills in both English and Norwegian, along with a valid driving license.

Benefits

Company vehicle

Market specific training

Ongoing personal development

Qualifications

• Previous experience within service engineering and distributed control systems engineering.
• Awareness of electronic systems installation, configuration, and implementation.
• Full Driving License is required.

Responsibilities

• Promote the LSS business and drive profitability with customer satisfaction.
• Delivery of support services respecting global standards and processes.
• Resolve customer issues through technical knowledge.

Skills

Service engineering experience

Experion PKS Hardware & Software

Stakeholder management

PC/Networking experience

Language skills in English

Language skills in Norwegian

Job description

Overview

We have an opportunity for a Field Service Engineer - DCS to join us at Honeywell, in Asker, where you will be responsible for performing maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing, maintaining, improving customer relationships, upgrades, migration planning and execution, all while ensuring Right and Fast Delivery. This is a field-based role covering clients in Asker and surrounding areas.

Key Responsibilities

• Promote the LSS (Life Cycle Service & Support) business and drive the Services business growth and profitability with customer satisfaction and safety record
• Delivery of the support services to customers respecting global standards and processes
• Comprehend customer needs and resolve issues through technical knowledge
• KnowS customer’s site and contacts and use Honeywell support network to provide excellent service and quality to customer
• Focus on customer growth and development and identify service business opportunities in the customers’ installed base

Key Skills And Qualifications

• Previous experience within service engineering and distributed control systems engineering
• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking experience
• Awareness of electronic systems (installation / configuration / implementation)
• Excellent stakeholder management and customer handling skills with language skills in both English and Norwegian
• Full Driving License

Our offer

• A culture that fosters inclusion, diversity and innovation
• Market specific training and on-going personal development
• Provision of a company vehicle

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.