Field Quality Engineering Technician

Tesla; Oslo; On-site; NOK 600,000 - 800,000; Full time

Job summary

A leading electric vehicle manufacturer seeks a Field Quality Engineering Technician to enhance vehicle performance and reliability. Responsibilities include conducting field tests, data analysis, and collaborating with cross-functional teams. Ideal candidates have a Bachelor's degree in engineering and 2+ years of relevant experience in the automotive sector. This role requires excellent problem-solving and communication skills and offers opportunities for travel.

Qualifications

• 2+ years in a field technician or quality role in the automotive industry.
• Experience with electric vehicle diagnostics and systems.
• Ability to read technical drawings.

Responsibilities

• Gather data on vehicle performance and component reliability.
• Conduct field studies and audits post factory gate.
• Analyze trends and present insights to product teams.

Skills

Field Data Collection & Analysis

Data interpretation

Excellent communication

Problem-solving

Education

Bachelor’s degree in Engineering

Tools

Oscilloscope

Thermal imaging

CAD software

Job description

What To Expect

As a Field Quality Engineering Technician, you play a crucial role in the Field Quality Team, a part of the Customer Quality organization. Your field-based investigations, tests, and audits gather data to drive continuous improvement of vehicle performance and component reliability in the factory, and together with the Field Quality Engineer, you create a fast, detailed, and superior feedback loop for Quality Issues. The expertise in vehicle systems, software, and hardware engineering tools helps identify trends, root causes of failure, and other areas of improvement, directly influencing product quality and customer satisfaction.

What You\'ll Do

• Field Data Collection & Analysis
• Conducting field studies on engineering, mileage accumulation, customer, or competition fleet cars.
• Using tools and techniques not widely available to Service Operations.
• Audit processes or environmental factors post factory gate, to customer hands.
• Low volume component teardown for initial failure analysis.
• Develop, build, and perform system or component bench-tests to understand failure mode signatures and/or validation of corrective actions.
• Participate in user acceptance tests (UAT).

• Engineering Fleet Support
• Engineering Fleet Maintenance & Inspection
• Test-Vehicle Instrumentation
• Engineering Workshop Maintenance

• Data Management & Reporting
• Work closely with Field Quality Engineers to align field findings with internal quality standards.
• Use data analytics tools to interpret field data, track trends, and produce reports on vehicle quality and reliability.
• Present data-driven insights and recommendations to engineering and product development teams.

• Collaboration & Communication
• Act as a liaison between the Service Operation teams and Quality Engineering department, relaying key insights from the field.
• Work with cross-functional teams to develop corrective and preventive action plans for recurring quality issues.
• Suggest enhancements to data collection methods and processes to improve field data accuracy and reporting efficiency.

What You\'ll Bring

Experience:

• 2+ years in a field technician, technical support or quality role, ideally in the automotive industry.

Technical Skills:

• Excellent understanding of vehicle components, systems, and diagnostics, especially for electric vehicles.
• Ability to interpret data trends and troubleshoot mechanical/electrical systems based on analysis.
• Demonstrated knowledge of workshop tools as Oscilloscope, VDOM, Thermal imaging, Accelerometers, Audio recordings, Soldering.
• Experience in logging and analysis of CAN, LIN & PWM protocols.
• Ability to read technical drawings.
• Rapid prototyping, CAD, 3d Printing, Arduino is a plus.

• Education:
• Bachelor’s degree in mechanical engineering, Electrical Engineering, or a related field. Or equivalent technical experience at a high level.
• Certifications and/or experienced in quality core tools (e.g., 8D, Six Sigma, JIRA, Confluence) and/or EV-specific training are a plus.

• Soft Skills:
• Excellent innovative problem-solving skills and attention to detail.
• Excellent communication skills for cross-functional collaboration and reporting.
• Workshop Craftsmanship
• Self-motivated with the ability to work independently in the field and prioritize tasks effectively.

• Other:
• Ability and willingness to travel occasionally.