Entry-Level IT Support Specialist – Bergen

StarsOfTheShow; Bergen; On-site; NOK 13,000 - 16,000; Full time

Job summary

StarsOfTheShow is seeking an entry-level Computer Support Specialist in Bergen, Norway. You will provide phone, email, or in-person support, diagnosing hardware and software issues and assisting with configuring computer systems.

The role emphasizes strong problem-solving, effective communication, and a customer-service mindset, with opportunities for hands-on learning and career growth in a supportive team.

Qualifications

• High school diploma or equivalent; Bachelor's degree in Computer Science or related field preferred.
• Strong knowledge of computer hardware, software, and operating systems.
• Excellent problem-solving skills.
• Ability to communicate technical information effectively to non-technical individuals.
• Customer service experience is a plus.

Responsibilities

• Respond to client inquiries and provide technical support via phone, email, or in person.
• Diagnose and resolve hardware and software issues.
• Install and configure computer systems and peripherals.
• Troubleshoot network connectivity issues.
• Maintain accurate records of all client interactions and resolutions.
• Collaborate with other team members to develop solutions for complex technical problems.

Skills

Problem solving

Communication skills

Customer service

Education

High school diploma

Bachelor's degree in Computer Science or related field

Job description

StarsOfTheShow is seeking an entry-level Computer Support Specialist in Bergen, Norway. You will provide phone, email, or in-person support, diagnosing hardware and software issues and assisting with configuring computer systems.

The role emphasizes strong problem-solving, effective communication, and a customer-service mindset, with opportunities for hands-on learning and career growth in a supportive team.