Bergen IT Support Specialist — Hardware & Software Wizard

Horizon Financial Services; Bergen; On-site; NOK 137,000 - 185,000; Full time

Benefits offered by this job

Visa assistance

Ticket reimbursement

Job summary

Horizon Financial Services in Bergen, Norway is seeking a Computer Support Specialist to provide technical assistance to clients in Bergen. You will troubleshoot hardware/software, install and update software, and maintain computer systems.

You will train users on new systems, document support activities, and stay current with technology trends. Strong problem-solving, clear communication, and the ability to work under pressure are essential.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Experience as a Computer Support Specialist or similar role preferred.
• Strong knowledge of computer systems, hardware and software.

Responsibilities

• Troubleshoot hardware and software issues for clients
• Install and update software on computers
• Maintain computer systems, including backups, security updates, and system maintenance
• Train users on new systems and software
• Provide technical support to clients via phone, email or in person
• Document all technical support activities in our system
• Stay updated on the latest technology trends and advancements in the industry

Skills

Problem solving

Communication skills

Multitasking

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Job description

Horizon Financial Services in Bergen, Norway is seeking a Computer Support Specialist to provide technical assistance to clients in Bergen. You will troubleshoot hardware/software, install and update software, and maintain computer systems.

You will train users on new systems, document support activities, and stay current with technology trends. Strong problem-solving, clear communication, and the ability to work under pressure are essential.