Computer Support Specialist

Horizon Financial Services; Bergen; On-site; NOK 137,000 - 185,000; Full time

Benefits offered by this job

Visa assistance

Ticket reimbursement

Job summary

Horizon Financial Services in Bergen, Norway is seeking a Computer Support Specialist to provide technical assistance to clients in Bergen. You will troubleshoot hardware/software, install and update software, and maintain computer systems.

You will train users on new systems, document support activities, and stay current with technology trends. Strong problem-solving, clear communication, and the ability to work under pressure are essential.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Experience as a Computer Support Specialist or similar role preferred.
• Strong knowledge of computer systems, hardware and software.

Responsibilities

• Troubleshoot hardware and software issues for clients
• Install and update software on computers
• Maintain computer systems, including backups, security updates, and system maintenance
• Train users on new systems and software
• Provide technical support to clients via phone, email or in person
• Document all technical support activities in our system
• Stay updated on the latest technology trends and advancements in the industry

Skills

Problem solving

Communication skills

Multitasking

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Bergen Norway

Computer Support Specialist

As a Computer Support Specialist, you will be responsible for providing technical assistance and support to our clients in Bergen. Your main duties will include troubleshooting hardware and software issues, installing and updating software, and maintaining computer systems. You will also be responsible for training users on new systems and software.

To excel in this role, you must have excellent problem-solving skills and be able to work well under pressure. You should have a strong understanding of computer systems and be able to communicate technical information in a clear and understandable manner.

Responsibilities:

• Troubleshoot hardware and software issues for clients
• Install and update software on computers
• Maintain computer systems, including backups, security updates, and system maintenance
• Train users on new systems and software
• Provide technical support to clients via phone, email or in person
• Document all technical support activities in our system
• Stay updated on the latest technology trends and advancements in the industry

Requirements:

• Bachelor's degree in Computer Science or related field
• Previous experience as a Computer Support Specialist or similar role preferred
• Strong knowledge of computer systems, hardware, and software
• Excellent problem-solving skills and ability to work well under pressure
• Excellent communication skills with the ability to explain technical information in simple terms
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail
• Willingness to constantly learn new technologies

Salary: We offer a competitive salary of 1500$ per month for this full-time position. We also provide free visa assistance and ticket reimbursement for our employees.

Location: This position is based in Bergen but we welcome candidates from any nationality who are willing to relocate.

If you are passionate about technology and helping others with their computer needs, then we encourage you to apply for this exciting opportunity. Join our team of professionals dedicated to providing top-notch technical support to our clients.