Computer Support Specialist

NextWave Publications; Oslo fylke; On-site; NOK 90,000 - 122,000; Full time

Benefits offered by this job

Health insurance

Job summary

NextWave Publications is seeking a Computer Support Specialist to join our team in Os, Norway. You will diagnose and resolve hardware and software issues, install and configure systems, and train end-users on new technologies.

Excellent communication and a customer-focused attitude are essential for success. The role requires strong technical knowledge, the ability to work under pressure, and fluency in English.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Proven work experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, software, networking, and operating systems.
• Excellent communication skills with the ability to explain technical concepts in simple terms.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Customer-oriented attitude with a passion for helping others.
• Fluency in English (both written and spoken).
• Valid driver's license.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computer systems.
• Train end-users on new technologies.
• Document all support activities for future reference.
• Escalate complex issues to senior team members or vendors.
• Stay up-to-date with the latest technology trends.

Skills

Customer-oriented

Excellent communication

Strong technical knowledge

Ability to work under pressure

English fluency

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Os Norway

We are hiring a knowledgeable and customer-oriented Computer Support Specialist to join our team in Os, Norway. As a Computer Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients. Your main duties will include diagnosing and resolving hardware and software issues, installing and configuring computer systems, and training end-users on new technologies. The ideal candidate will have excellent communication skills, strong technical knowledge, and the ability to work well under pressure. If you are passionate about technology and enjoy helping others, we would love to hear from you!

Key Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computer systems.
• Train end-users on new technologies.
• Document all support activities for future reference.
• Escalate complex issues to senior team members or vendors.
• Stay up-to-date with the latest technology trends.

Requirements

• Bachelor's degree in Computer Science or related field preferred.
• Proven work experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, software, networking, and operating systems.
• Excellent communication skills with the ability to explain technical concepts in simple terms.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Customer-oriented attitude with a passion for helping others.
• Fluency in English (both written and spoken).
• Valid driver's license.

We offer a competitive salary of 1000$ per month along with health insurance benefits. This is a full-time position that may require occasional after-hours or weekend work.