Digital Ecommerce & Marketplace Manager (AE964657)

Arthur Edward; London; Hybrid; NOK 693,000 - 819,000; Full time

Job summary

Arthur Edward is seeking a Digital Ecommerce & Marketplace Manager in London. This hybrid role covers DTC, marketplace and pure-player channels to boost conversion, acquisition and revenue.

You will own trading performance, manage the digital calendar, and optimize onsite experience, search and the customer journey while collaborating with cross-functional teams to forecast stock and drive growth.

Qualifications

• Solid experience in ecommerce trading, digital commerce or marketplace management within beauty, FMCG or a fast-paced consumer brand.
• Proven ability to manage DTC websites, marketplace platforms and pure-player accounts.
• Strong understanding of digital merchandising, CRM, SEO, GEO, CRO, onsite optimisation and performance reporting.
• Highly organised and analytical, with strong communication skills and confidence managing cross-functional stakeholders.

Responsibilities

• Own day-to-day trading performance across DTC, marketplace and pure-player ecommerce channels.
• Plan and deliver the annual digital trading calendar, including launches, promotions, GWPs and seasonal campaigns.
• Manage onsite merchandising, search optimisation and customer journey improvements.
• Lead CRM strategy, segmentation, campaign performance and customer retention activity.
• Work with supply chain, planning, marketing and central teams to support stock availability, forecasting and digital execution.
• Track KPIs, analyse performance and present insights to support continuous growth.

Skills

ecommerce trading

digital commerce

marketplace management

DTC websites

marketplace platforms

Pure-player

digital merchandising

CRM

SEO

CRO

onsite optimization

performance reporting

stakeholder management

analytical

communication

Job description

Digital Ecommerce & Marketplace Manager | London, Hybrid | £55-65,000 | AE964657

Are you a commercially driven ecommerce expert, with a passion for beauty and digital growth?

Can you optimise DTC, marketplace and pure-player channels to boost conversion, acquisition and revenue?

Key Responsibilities:

• Own day-to-day trading performance across DTC, marketplace and pure-player ecommerce channels.
• Plan and deliver the annual digital trading calendar, including launches, promotions, GWPs and seasonal campaigns.
• Manage onsite merchandising, search optimisation and customer journey improvements.
• Lead CRM strategy, segmentation, campaign performance and customer retention activity.
• Work with supply chain, planning, marketing and central teams to support stock availability, forecasting and digital execution.
• Track KPIs, analyse performance and present insights to support continuous growth.

Candidate Requirements:

• Solid experience in ecommerce trading, digital commerce or marketplace management within beauty, FMCG or a fast-paced consumer brand
• Proven ability to manage DTC websites, marketplace platforms and pure-player accounts
• Strong understanding of digital merchandising, CRM, SEO, GEO, CRO, onsite optimisation and performance reporting
• Highly organised and analytical, with strong communication skills and confidence managing cross-functional stakeholders