Desktop Support Engineer

ESP Global Services; Norway; On-site; EUR 35,000 - 50,000; Full time

Job summary

A leading IT support provider seeks a Desktop Support Engineer in Oslo, Norway. This role offers an opportunity to advance your IT career through hands-on troubleshooting and support of enterprise IT operations. You will work in a dynamic environment, gaining exposure to a diverse range of technologies and projects, while developing your skills within a collaborative team. This position requires proficiency in English and Norwegian at a B2 level or higher.

Benefits

21 days holiday per year

Holiday allowance

Life insurance

Referral bonus

Perkbox discounts

Access to IT certifications

Qualifications

• 1-3 years experience in IT support required.
• Technical skills in Windows OS, networking, and Active Directory.
• Soft skills: strong problem-solving and communication abilities.

Responsibilities

• Install, troubleshoot, and repair desktops and laptops.
• Perform Smart Hands support for networking hardware.
• Manage basic Active Directory tasks and troubleshoot network connectivity.

Skills

Windows OS

Networking basics

Active Directory

Problem-solving

Communication

Teamwork

Education

CompTIA A+ (or willingness to obtain)

ITIL knowledge

Job description

Join our team as aDesktop Support Engineerand support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for anearly career professionalto develop your IT career in a dynamic and collaborative environment with exposure to a wide variety of customers, technologies, and projects. And you are looking for a great next move.

Applicants require essential proficiency in English and the relevant local language (B2 level or higher in Norwegian, as per CEFR)

Desktop Support Engineer Key Responsibilities:

• Install, troubleshoot, and repair desktops, laptops, and peripherals.
• Perform some Smart Hands support for networking hardware.
• Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates.
• Manage basic Active Directory tasks.
• Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).

What You Need:

• Experience:1–3 years in IT support.
• Technical Skills:Windows OS, networking basics, and Active Directory.
• Certifications:CompTIA A+ (or willingness to obtain), ITIL knowledge is a plus.
• Soft Skills:Strong problem-solving, communication, and teamwork abilities.

Salary & Benefits:

• We offer a competitive range based on suitability or experience.
• 21 days holiday per year
• Holiday allowance
• Life insurance
• Referral bonus
• Perkbox discounts
• ESP Learning: Access to IT certifications like CompTIA, CCNA, ITIL, and Microsoft — with a clear promotional path tied to your learning and development.

Work Details:

• Schedule: Monday to Friday, 9am to 5pm
• Location: Office-based in Oslo, Norway with occasional traveling to Hagan and Fornebu

Why Join Us?

• Career Growth: Expand your IT skills with hands-on enterprise experience and exposure to complex technical support scenarios.
• Diverse Team: Work in a global, innovative environment.
• Impactful Role: Keep businesses running smoothly with your IT expertise.
• Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.

Who are we: ESP Global Services is a leading provider of customized IT support solutions to clients across the globe. From delivering seamless day-to-day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements. ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?

Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.

Apply today and advance your IT career!

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