Customer Support with Norwegian - Relocation to Lisbon - Portugal

Recruityard; Drammen; On-site; NOK 600,000 - 800,000; Full time

Job summary

Join a specialized recruitment company that connects candidates with their dream jobs! This role offers the opportunity to provide exceptional customer service while handling user requests and supporting sales. With a focus on customer satisfaction, you will be part of a dynamic team that values your contributions. Enjoy the perks of a paid relocation to Lisbon and a comprehensive benefits package, including health insurance and performance bonuses. If you're ready to take your career to the next level in a vibrant city, this is the perfect opportunity for you!

Benefits

Paid relocation to Lisbon

Monthly performance bonus

Health insurance coverage

Paid flight ticket to Lisbon

Qualifications

• Must be fluent in Norwegian (C2) and English (B2).
• Strong customer orientation and problem-solving skills are essential.

Responsibilities

• Handle user requests via phone, email, and chat.
• Deliver high-caliber customer service for post-sales requests.

Skills

Fluency in Norwegian

Fluency in English

Customer orientation

Problem solving skills

Teamwork

Job description

Smart-Recruitments is a specialized recruitment company with a worldwide network. We offer permanent recruitment solutions for leading companies in all industries.

We offer fast and efficient recruitment completely online!

Contact us and we'll help you find your dream job!!

Paid relocation to Lisbon - Portugal

Your Tasks

• Handle incoming user requests via telephone, email, and chat.
• Log call details into case management systems and provide responses and resolutions within SLA to customers.
• Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
• Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds.
• Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.

What You Need

• Fluency in Norwegian language (must be at least C2)
• Fluent in English language (at least B2)
• Customer orientation, problem solving skills, teamwork

What We Offer

• Base salary: 1346€ gross x 12 months - with accommodation included
• Monthly performance Bonus
• Full time (40h/week), fixed-term Portuguese employment contract in accordance with Portuguese labor law
• Health insurance coverage for both public and private sectors
• Paid flight ticket to Lisbon