Customer Care Specialist, ITE

Sonova AG; Oslo fylke; On-site; NOK 420,000 - 580,000; Full time

Job summary

Sonova in Oslo, Norway is seeking a Customer Care Specialist to join our ITE team. You’ll be the first point of contact for customers, handling inquiries, orders, and support with a focus on accuracy, courtesy, and empathy.

You’ll collaborate across functions to resolve issues, ensure smooth billing, and provide outstanding service that helps people enjoy better hearing. This on-site role offers diverse interactions within a global leader in hearing health.

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Oslo, Norway

Customer Care Specialist, ITE

• Enkel fakturering.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.