Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Ytre Enebakk; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A global customer support company in Viken seeks an engaged Customer Support Specialist to provide exceptional assistance via phone, email, and chat. Candidates should be fluent in Norwegian and proficient in English, with strong technical and administrative skills. The role offers comprehensive training programs, a generous social benefits package, relocation support, and pathways for rapid professional development.

Benefits

Relocation package

Private medical care

Life insurance

Social benefits package

Skill development programs

Career advancement opportunities

Responsibilities

• Provide customer support via phone, email, or chat.
• Resolve customer complaints effectively.
• Assist both B2B and B2C clients.

Skills

Team Player

Customer-Centric Mindset

Fluent in Norwegian (C1)

Proficient in English (B2)

Strong Administrative Skills

Technical Proficiency

Job description

Overview

Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.

Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.

Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.

Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.

Customer-Centric Mindset: Prioritize the customer experience in every interaction.

Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).

Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

Salary: 10.000,00 PLN gross monthly,

Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation,

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,

We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

Skill Development: Gain new skills through comprehensive training programs.

Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.

Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.