Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Råde; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A leading customer service provider is looking for a Customer Advisor fluent in Norwegian to assist clients for a TV streaming service. The role offers relocation support to Warsaw, with comprehensive training and social benefits. Ideal candidates are tech-savvy and customer-centric, prioritizing a seamless experience for clients.

Benefits

Relocation package

Social benefits package

Private medical care

Skill development training

Rapid career advancement

Qualifications

• Team player with a sense of humor.
• Collaborate effectively with a passion for technology.
• Prioritize customer experience in all interactions.

Responsibilities

• Provide essential support via phone, email, or chat.
• Assist customers and ensure a quality service experience.
• Resolve customer complaints fostering satisfaction and trust.
• Support both B2B and B2C clients as the first point of contact.

Skills

Customer-Centric Mindset

Fluent in Norwegian (C1)

Proficient in English (B2/B2+)

Strong Administrative Skills

Tech Proficiency

Job description

Overview

Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Senior Recruiter experienced in End-to-end recruitment with main focus on DACH region/ Senior Recruiter at Concentrix

Responsibilities

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2/B2+).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

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