Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Malvik; Hybrid; NOK 800,000 - 1,000,000; Full time

Job summary

A leading service provider in Trøndelag is seeking a customer support specialist to provide assistance via phone, email, or chat. The ideal candidate should be fluent in Norwegian and proficient in English. This role offers relocation support and opportunities for professional growth in a dynamic environment.

Benefits

Relocation support

Social benefits package

Comprehensive training programs

Career advancement opportunities

Private medical care

Life insurance

Qualifications

• Fluent in Norwegian (C1) and proficient in English (B2).
• Strong administrative and technical skills.
• Collaborate effectively in a team.

Responsibilities

• Provide support via phone, email, or chat.
• Resolve customer complaints and foster satisfaction.
• Assist B2B and B2C clients as the first point of contact.

Skills

Team Player

Customer-Centric Mindset

Fluent in Norwegian

Proficient in English

Administrative Skills

Technical Skills

Job description

Overview

• Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Provide assistance to customers, ensuring they never miss out on any service experience.
• Resolve customer complaints with a smile, fostering satisfaction and trust.
• Assist both B2B and B2C clients as the first point of contact.

Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

What We Offer

• Salary: 10.000,00 PLN gross monthly.
• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.