Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Karmøy; On-site; NOK 349,000 - 466,000; Full time

Job summary

A global customer service provider is seeking a Customer Advisor fluent in Norwegian with strong English skills. You'll provide support for a TV streaming provider and assist both B2B and B2C clients. Benefits include relocation support to Warsaw, a robust social benefits package, and opportunities for career advancement.

Benefits

Relocation package including flight tickets and accommodation

Social benefits package

Comprehensive training programs

Opportunities for rapid professional growth

Qualifications

• Must have a customer-centric mindset prioritizing user experience.
• Ability to assist B2B and B2C clients as the main point of contact.

Responsibilities

• Provide essential support via phone, email, or chat.
• Resolve customer complaints positively to foster satisfaction.

Skills

Fluent in Norwegian (C1)

Proficient in English (B2/C1)

Strong administrative and technical skills

Collaborative team player with a sense of humor

Job description

JOB DESCRIPTION

Customer Advisor with Norwegian for TV streaming provider (Relocation to Warsaw, Poland)

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS:

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2/C1).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

WE OFFER:

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly — flight tickets and 2 weeks of accommodation.
• Equal opportunities for all: Everyone is held to the same standards of knowledge, regardless of age, gender, or other factors.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.