Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Haugesund; Remote; NOK 800,000 - 1,000,000; Full time

Job summary

A global customer service provider is looking for a Customer Advisor fluent in Norwegian to join their team. You'll provide essential support via phone, email, or chat while ensuring customer satisfaction. The role offers relocation support to Warsaw, including flight tickets and accommodation. Ideal candidates will have a customer-centric mindset and proficient language skills. Join us to enjoy a global work environment and skill development opportunities.

Benefits

Relocation support

Social benefits package

Private medical care

Skill development programs

Career advancement opportunities

Qualifications

• Collaborate effectively with a passion for technology and creativity.
• Prioritize the customer experience in every interaction.
• Possess strong administrative and technical skills.

Responsibilities

• Provide essential support via phone, email, or chat.
• Assist customers, ensuring they have the best experience.
• Resolve customer complaints to foster satisfaction and trust.
• Assist both B2B and B2C clients as the first point of contact.

Skills

Fluent in Norwegian (C1)

Proficient in English (B2)

Technical proficiency

Customer-centric mindset

Collaborative skills

Job description

Overview

Customer Advisor with Norwegian for TV streaming provider (Relocation to Warsaw, Poland)

Responsibilities

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.