Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Halden; On-site; NOK 30,000 - 45,000; Full time

Job summary

A global services provider is seeking a Customer Advisor fluent in Norwegian and proficient in English. You will provide essential support for a TV streaming service and resolve customer complaints. The role offers relocation support to Warsaw, social benefits, skill development, and a dynamic work environment.

Benefits

Relocation package

Social benefits package

Comprehensive training programs

Career advancement opportunities

Global work environment

Qualifications

• Fluent in Norwegian with a proficiency in English.
• Strong administrative and technical skills are required.

Responsibilities

• Provide essential support via phone, email, or chat.
• Resolve customer complaints with empathy.
• Assist both B2B and B2C clients as the first point of contact.

Skills

Team Player with a Sense of Humor

Customer-Centric Mindset

Fluent in Norwegian (C1)

Proficient in English (B2/B2+)

Strong administrative skills

Technical proficiency

Job description

Overview

Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Senior Recruiter experienced in End-to-end recruitment with main focus on DACH region/ Senior Recruiter at Concentrix

Responsibilities

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2/B2+).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

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