Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Brumunddal; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A leading customer service provider in Norway seeks a Customer Support Hero to provide essential assistance via phone, email, and chat. Applicants should have a customer-centric mindset, be fluent in Norwegian and proficient in English, and possess strong administrative skills. This role offers competitive salary, relocation support, and opportunities for skill development and career advancement.

Benefits

Relocation Support

Social benefits package

MyBenefit cafeteria

Private medical care

Life insurance

Skill development programs

Career path opportunities

Global work environment

Qualifications

• Prioritize the customer experience in every interaction.
• Fluent in Norwegian (C1) with proficiency in English (B2).
• Possess strong administrative and technical skills.

Responsibilities

• Collaborate effectively with a passion for technology and creativity.
• Resolve customer complaints with a smile.
• Assist both B2B and B2C clients as the first point of contact.

Skills

Customer-Centric Mindset

Fluent in Norwegian (C1)

Proficient in English (B2)

Strong Administrative Skills

Technical Proficiency

Job description

Overview

JOB DESCRIPTION: Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.

Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.

Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.

Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Responsibilities

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.

Qualifications

• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Salary: 10.000,00 PLN gross monthly
• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.