Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Askøy; Remote; NOK 800,000 - 1,000,000; Full time

Job summary

A global customer service provider is seeking a Customer Advisor fluent in Norwegian to support a TV streaming service. You'll assist customers via various channels, resolve issues empathetically, and ensure satisfaction. The position offers relocation support to Warsaw, including flight tickets and accommodation. Join a diverse global team and enjoy skills development and career advancement opportunities.

Benefits

Relocation support including flight tickets and accommodation

Social benefits package

Private medical care

Life insurance

Comprehensive training programs

Rapid advancement opportunities

Qualifications

• Ability to collaborate effectively and have a sense of humor.
• Strong focus on the customer experience in every interaction.
• Technical proficiency and strong administrative skills.

Responsibilities

• Provide support via phone, email, or chat.
• Assist customers to ensure they have the best experience.
• Resolve customer complaints with empathy.

Skills

Fluent in Norwegian (C1)

Proficient in English (B2/B2+)

Team Player

Customer-Centric Mindset

Administrative skills

Technical skills

Job description

Customer Advisor with Norwegian for TV streaming provider (Relocation to Warsaw, Poland)

JOB DESCRIPTION:

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS:

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2/B2+).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

WE OFFER:

• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly – flight tickets and 2 weeks of accommodation.
• Equal opportunities for all: Regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.