Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Åkrehamn; Remote; NOK 800,000 - 1,000,000; Full time

Job summary

A leading customer service company in Norway is seeking a Customer Support Representative to provide essential support via phone, email, or chat. The role requires fluency in Norwegian and proficiency in English, along with strong administrative and technical skills. Offering an attractive salary and a relocation package, this position promises growth opportunities in a dynamic global environment.

Benefits

Relocation package

Social benefits

Comprehensive training programs

Career advancement opportunities

Qualifications

• Fluent in Norwegian and proficient in English.
• Strong administrative and technical skills.
• Effective collaboration with a positive attitude.

Responsibilities

• Provide essential support via phone, email, or chat.
• Resolve customer complaints, fostering satisfaction and trust.
• Assist both B2B and B2C clients as the first point of contact.

Skills

Customer-Centric Mindset

Admin and Technical Skills

Fluency in Norwegian

Proficiency in English

Team Collaboration

Job description

JOB DESCRIPTION:

Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.

Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.

Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.

Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS:

Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.

Customer-Centric Mindset: Prioritize the customer experience in every interaction.

Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).

Administrative & Tech Proficiency: Possess strong administrative and technical skills.

WE OFFER:

Salary: 10.000,00 PLN gross monthly,

Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation,

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,

We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

Skill Development: Gain new skills through comprehensive training programs.

Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.

Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.