Customer Advisor with Norwegian for Allente (Relocation to Warsaw, Poland)

Concentrix; Rjukan; Remote; NOK 357,000 - 477,000; Full time

Job summary

A leading customer service firm is seeking a Customer Advisor fluent in Norwegian to join their team in Warsaw, Poland. This full-time role involves assisting customers, providing technical support, and handling inquiries with empathy. The company offers relocation support along with comprehensive social benefits and opportunities for career advancement.

Benefits

Relocation support including flight tickets

Comprehensive social benefits

Private medical care

Training programs for skill development

Qualifications

• Fluent in Norwegian and proficient in English.
• Strong administrative and technical skills.
• Team player with a positive attitude.

Responsibilities

• Assist customers via phone, email, or chat.
• Provide technical support and resolve customer inquiries.
• Handle customer complaints with empathy and professionalism.

Skills

Fluent in Norwegian (C1)

Proficient in English (B2)

Strong administrative skills

Technical support

Customer-centric mindset

Job description

Customer Advisor with Norwegian for Allente (Relocation to Warsaw, Poland)

Apply now to join our team as a Customer Advisor with Norwegian language skills, based in Warsaw, Poland. We are looking for dedicated professionals to provide exceptional customer support.

Job Description

• Assist customers via phone, email, or chat to ensure a positive experience.
• Provide technical support and resolve customer inquiries effectively.
• Handle customer complaints with empathy and professionalism.
• Support both B2B and B2C clients as the first point of contact.

Requirements

• Fluent in Norwegian (C1) and proficient in English (B2).
• Strong administrative and technical skills.
• Team player with a positive attitude and good sense of humor.
• Customer-centric mindset focused on delivering excellent service.

What We Offer

• Relocation support including flight tickets and two weeks of accommodation.
• Comprehensive social benefits, private medical care, and life insurance.
• Training programs for skill development.
• Opportunities for career advancement within a global environment.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Telecommunications

This job posting is active and accepting applications.