Compliance Sr Consultant

CBRE; Oslo; On-site; NOK 900,000 - 1,200,000; Full time

Job summary

CBRE in Oslo seeks a Field Compliance Officer, Nordics, to foster a strong ethics and compliance culture across Denmark, Finland, Norway, Sweden and Estonia.

The role reports to the EMEA Compliance Director and works independently of the business to ensure adherence to global policies and local requirements.

The incumbent will train staff, monitor risks, coordinate audits, and support anti-corruption and AML/CFT initiatives while promoting CBRE's RISE values.

Responsibilities

• Acts as the key contact between CBRE’s business leaders in the Territory and the Global Risk, Ethics & Compliance Team.
• Identifies compliance risks and advises leadership on mitigations.
• Ensures delivery of CBRE global risk, ethics and compliance program requirements in the Territory.
• Escalates red flags and coordinates remediation with management.

Job description

Field Compliance Officer, Nordics

Field Compliance Officer, Nordics
Position Title: Field Compliance Officer, Nordics
Reporting to: EMEA Compliance Director
Territory of this Role: Denmark, Finland, Norway and Sweden, and Estonia
Location: Oslo, Norway.
Travel Requirements: Occasional travel will be required to support country/regional initiatives
Language Requirements: fluent in Norwegian and English, written and spoken.
Line Management responsibilities: None.
The Field Compliance Officer (FCO), Nordics is a member of the Global, Risk Ethics & Compliance Field Compliance Officer organization and represents the Ethics & Compliance Program across multiple countries and business segments (“the Territory”), assigned on the basis of inherent risk and CBRE’s scope of operations and services therein.
The FCO is independent of the business, reporting through the Global, Risk, Ethics & Compliance organization to the EMEA Compliance Director, and ultimately accountable to the Global Chief Ethics & Compliance Officer. The establishment of the FCO organization is part of the Global Risk, Ethics & Compliance transformation and reorganization process, which commenced in 2023. The compliance reorganization process involves transitioning previous Country Compliance Officer (“CCO”) roles – with responsibility for a single country and segment – to the FCO role which works across countries and segments.
Where FCOs are making internal transitions from CCO positions, the realization of duties presented in this job description will depend on the successful transfer of current CCO responsibilities per the Ethics & Compliance Transition plan, and additional professional and administrative support.

Role Purpose

The FCO role exists to foster and strengthen "Tone at the Top" with country and business leadership, and to support the development of "Tone in the Middle", empowering managers to lead on Ethics & Compliance risks and in alignment with CBRE’s culture and RISE values.
Acting as an independent business partner across CBRE’s Advisory Services and Building Operations & Experience business segments in the assigned Territory, the FCO will proactively support and advise Management and staff to ensure the business fulfils its duty to comply with outside regulatory and legal requirements, and with internal policies and standards.
The FCO provides independent feedback to the EMEA Compliance Director and Global Deputy Chief Compliance Officer on the operation of CBRE’s global Ethics & Compliance program in the Territory, broken down by region and business segment. The FCO is responsible for identifying material gaps in the local Ethics & Compliance program and prompting appropriate action to these gaps by working with local management and the global Ethics & Compliance Centers of Excellence as needed.

Key Responsibilities

The Field Compliance Officer -Securing leadership engagement.

• Acts as the key point of contact between CBRE’s business leaders in the Territory, and the Global Risk, Ethics & Compliance Team.
• Works with local Management and staff to help the business identify compliance risks. The FCO advises business leadership on proposed mitigation actions and recommends potential mitigation strategies and actions where necessary.
• Ensures the required CBRE Global Risk, Ethics & Compliance program deliverables are implemented across the Territory and executed in a manner consistent with CBRE standards and corporate requirements. Including, but not limited to:
• Periodic Ethics & Compliance Risk Assessment.
• Annual Standards of Business Conduct Certifications and follow up of employee Disclosures.
• Facilitate governance and management of CBRE global corporate policies in the Territory (incl. approvals of local policy addendums to global policies) in line with CBRE’s global policy governance policy and procedures. Ensure up-to-date versions of applicable global policies are available to all staff in the Territory via CBRE’s corporate platforms.
• Train and inform the business on specific local risks or on new global Ethics & Compliance initiatives, as identified through the Risk Assessment. In cooperation with CBRE’s Global Learning & Development department, ensure local Management is aware of all global Ethics & Compliance mandatory training requirements, and that Management is tracking progress against completion targets and following-up incomplete training appropriately.
• Facilitate the establishment of appropriate risk-based monitoring, auditing and/or other initiatives in the Territory, including - in cooperation with CBRE’s Financial Integrity Team - CBRE’s anti-corruption, anti-money laundering and counter-terrorist financing (“AML/CFT”) and sanction compliance program. These activities include:
• Facilitating the update and implementation of the appropriate company policies and procedures
• Supporting the provision of adequate training to key employees. Providing timely compliance advice to the business.
• Supporting Management in understanding and resolving monitoring and audit findings and red flags within the territory.
• Escalate, as required by global policy, and follow up with the business of any red flags and/or exceptions identified, develop appropriate remedial actions.
• Provide logistical, informational and practical support where requested for internal investigations carried out by the Ethics & Compliance Trust Team in the Territory. Act as a key point of contact, coordinate with support functions, and provide feedback to business leadership as required. Monitor and provide feedback to business leadership and to Global Risk, Ethics & Compliance on remediation actions arising from Trust Team investigations.
• Empower business leaders and Management teams across the Territory to promote the RISE values and foster a positive Speak-Up culture. This includes the proactive roll-out of resources such as CBRE’s “Do the Right Thing” Speak-up materials, and ensuring broad awareness of the Ethics Helpline and Non-Retaliation Policy across the Territory.
• Provide a visible and trusted contact point for the global Risk, Ethics & Compliance program in the Territory for all staff. Support the recruitment and coordination of the global Ethics & Compliance Ambassador network in the Territory, providing a source of guidance to Ambassadors, and receiving and escalating concerns as needed.
• Regularly attend and contribute to management meetings and leadership and support function forums and events across the business in the assigned Territory. Provide a visible Ethics & Compliance presence in these forums and offer the global Ethics & Compliance perspective as appropriate.
• Establish and chair periodic (at minimum, six monthly) Compliance Review Boards in each relevant business to ensure documented and consistent reporting of compliance metrics, and an independent record of Management actions taken as a result. The output of this process will be shared with global Risk, Ethics & Compliance leadership and will be aggregated as needed for regional / global reporting purposes. Compliance Review Board agendas will include (but is not limited to):
• Analysis and presentation of Territory Ethics & Compliance dashboard data Update of Compliance program data and Compliance metrics and KPIs to business leadership
• Overview of Ethics & Compliance Ambassador program health and activity in the Territory
• Discussion of potential upcoming regulatory risks and challenges for the business in the Territory
• Reviewing business progress with action plans to address the Risk Assessment and open remediation actions.
• Presenting the FCO’s assessment of current status of the Ethics & Compliance program in the Territory, along with recommendations for further actions and resources needed to enhance the local program.
• Enable business leadership to demonstrate its commitment to compliance, by making them aware of the responsibility to adequately resource key compliance processes and risks in-country.
• Coordinate with Support Function leads in Territory to confirm efficient delivery of the Ethics & Compliance program with no duplication / cross-over, assisting Support Functions to demonstrate their commitment to Compliance. Key Support Function partners are Legal, People, Finance, Controllership and Supply Chain.
• Represent the needs and concerns of Management and Support Functions in the Territory back to the global Compliance Program (including assistance with specific regulatory needs, emerging risks and issues, or unclear and/or inefficient compliance processes or workflows).