Remote Online Community Moderator & Engagement

ApexBuild Solutions; Os; Hybrid; NOK 115,000 - 157,000; Full time

Job summary

ApexBuild Solutions in Os, Norway is seeking a passionate Online Community Moderator to maintain engagement and quality on our platform. The role supports the community manager, moderates user content, and enforces guidelines.

The position welcomes candidates with fresh experience and offers remote work options; strong English communication is essential, Norwegian is a plus, and a proactive, empathetic approach is valued.

Qualifications

• Previous experience in moderating or managing an online community is preferred.
• Excellent written and verbal communication skills in English; Norwegian proficiency is a plus.
• Strong understanding of various social media platforms and online communities.
• Ability to handle difficult situations with tact, empathy and professionalism.
• Proactive attitude with the ability to identify potential issues before they escalate.
• Passionate about building relationships within an online community environment.

Responsibilities

• Monitor and moderate user-generated content on our online community platform.
• Engage with community members and respond to inquiries, comments and feedback in a timely manner.
• Enforce community guidelines and take appropriate action against any violations.
• Work closely with the community manager to identify trends and provide insights to improve the platform.
• Collaborate with cross‑functional teams to develop strategies for growing the community and increasing user engagement.
• Stay up‑to‑date on industry trends, best practices and relevant topics to ensure the community remains relevant and engaging.

Skills

Moderation experience

Online community

English proficiency

Norwegian a plus

Social platforms

Empathy and professionalism

Job description

ApexBuild Solutions in Os, Norway is seeking a passionate Online Community Moderator to maintain engagement and quality on our platform. The role supports the community manager, moderates user content, and enforces guidelines.

The position welcomes candidates with fresh experience and offers remote work options; strong English communication is essential, Norwegian is a plus, and a proactive, empathetic approach is valued.