Clinic Assistant

Jobstreet SG; Novena; On-site; NOK 30,000 - 40,000; Full time

Job summary

A healthcare organization in Vestland, Norway, is seeking a front-desk administrator responsible for billing, patient interaction, and administrative support. The role requires excellent interpersonal skills, a customer-service mindset, and the ability to multitask in a fast-paced environment. Experience in a healthcare setting is advantageous. Join us to support our mission in providing excellent patient care.

Qualifications

• Experience in a healthcare setting would be advantageous.
• Ability to multitask and work efficiently in a fast-paced environment.
• Discipline in building effective work systems.
• High personal integrity.

Responsibilities

• Responsible for front-desk duties such as appointments and billing.
• Prepare case notes and required forms.
• Timeliness in processing patient bills and insurance claims.
• Liaise with patients for outstanding bills.
• Assist in preparing and dispensing medication.
• Provide administrative support to the department.

Skills

Interpersonal and communication skills

Customer-service mindset

Multitasking ability

Proficiency in medical billing software

Job description

Responsible for front-desk duties such as appointments, billing and payment collection, handling enquiries (Phone/ walk in)

Prepare case notes and other required forms

Responsible for timeliness in processing patient bills and insurance claims (eg, Medisave/ insurance claims)

Liaise with patients / payers for outstanding bills

Checking for bill accuracies and reviewing completeness of patient documents for medical claims

Assist in preparing and dispensing medication

Top up medication and assist in stock taking as required

Provide administrative support to the department

Any other duties as required

Requirements

Experience in a healthcare setting would be advantageous

Excellent interpersonal and communication skills

Strong customer-service mindset with a focus on patient satisfaction

Ability to multitask and work efficiently in a fast-paced environment

Proficiency in medical billing software and basic computer skills

Passionate in learning and sharing knowledge, skills, insights, experience and best practices

Discipline in building effective work systems/ flow and possess high personal integrity

Note: This job description is subject to the Equal Employment Opportunity (EEO) statement