Client Tech Support & System Setup Pro

Prestige Greeters; Alta; On-site; NOK 97,000 - 116,000; Full time

Job summary

Prestige Greeters is seeking a Computer Support Specialist based in Alta to provide technical assistance to clients, troubleshoot hardware and software issues, and set up computer systems and networks. You will train clients on using systems and maintain equipment, with occasional travel within the city.

The role requires proven experience in a similar position, strong knowledge of Windows and Mac OS, and excellent communication skills to explain technical terms in simple language.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Excellent knowledge of computer systems, hardware, and networks.
• Familiarity with Windows, Mac OS and MS Office.
• Ability to diagnose and solve technical issues independently.
• Excellent communication skills with the ability to explain complex technical terms in simple language.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues and provide timely solutions.
• Install and configure computer systems, software, and networks.
• Set up new user accounts and profiles.
• Monitor network performance to ensure smooth operation.
• Perform regular maintenance on computer equipment and software.
• Keep track of inventory and order new equipment as needed.
• Train clients on how to use computer systems effectively.

Skills

Excellent communication

Patience

Strong organizational skills

Problem-solving

Independent troubleshooting

Tools

Windows

Mac OS

MS Office

Job description

Prestige Greeters is seeking a Computer Support Specialist based in Alta to provide technical assistance to clients, troubleshoot hardware and software issues, and set up computer systems and networks. You will train clients on using systems and maintain equipment, with occasional travel within the city.

The role requires proven experience in a similar position, strong knowledge of Windows and Mac OS, and excellent communication skills to explain technical terms in simple language.