Computer Support Specialist

Prestige Greeters; Alta; On-site; NOK 97,000 - 116,000; Full time

Job summary

Prestige Greeters is seeking a Computer Support Specialist based in Alta to provide technical assistance to clients, troubleshoot hardware and software issues, and set up computer systems and networks. You will train clients on using systems and maintain equipment, with occasional travel within the city.

The role requires proven experience in a similar position, strong knowledge of Windows and Mac OS, and excellent communication skills to explain technical terms in simple language.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• Excellent knowledge of computer systems, hardware, and networks.
• Familiarity with Windows, Mac OS and MS Office.
• Ability to diagnose and solve technical issues independently.
• Excellent communication skills with the ability to explain complex technical terms in simple language.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues and provide timely solutions.
• Install and configure computer systems, software, and networks.
• Set up new user accounts and profiles.
• Monitor network performance to ensure smooth operation.
• Perform regular maintenance on computer equipment and software.
• Keep track of inventory and order new equipment as needed.
• Train clients on how to use computer systems effectively.

Skills

Excellent communication

Patience

Strong organizational skills

Problem-solving

Independent troubleshooting

Tools

Windows

Mac OS

MS Office

Job description

Computer Support Specialist

As a Computer Support Specialist, you will be responsible for providing technical assistance and support to our clients in Alta. Your main duties will include troubleshooting hardware and software issues, setting up computer systems and networks, and maintaining computer equipment and software.

Responsibilities:

• Provide technical support to clients via phone, email, or in person
• Troubleshoot hardware and software issues and provide timely solutions
• Install and configure computer systems, software, and networks
• Set up new user accounts and profiles
• Monitor network performance to ensure smooth operation
• Perform regular maintenance on computer equipment and software
• Keep track of inventory and order new equipment as needed
• Train clients on how to use computer systems effectively

Requirements:

• Proven experience as a Computer Support Specialist or similar role
• Excellent knowledge of computer systems, hardware, and networks
• Familiarity with various operating systems (Windows, Mac OS) and applications (MS Office)
• Ability to diagnose and solve technical issues independently
• Excellent communication skills with the ability to explain complex technical terms in simple language
• Patience when dealing with non-tech-savvy clients
• Strong organizational skills with the ability to prioritize tasks effectively

Salary:

We offer a competitive salary of 1000$ per month for this position.

Location:

This position is based in Alta but may require occasional travel within the city for client visits.

If you are a tech-savvy individual with excellent problem-solving skills who enjoys helping others with their technical issues, then we want you on our team!