Client Manager

atNorth Holding AB; Oslo; On-site; NOK 900,000 - 1,200,000; Full time

Job summary

atNorth is seeking a Client Manager to take ownership of strategic accounts and drive customer satisfaction, retention, and growth. You will be the primary contact for key clients, coordinating across sales, operations, and technical teams to deliver tailored solutions.

You will combine a consultative mindset with a strong commercial focus, translating client needs into value for partners while advancing revenue growth and long-term partnerships.

Qualifications

• Master’s degree in Business, Engineering, Computer Science or similar.
• 5+ years of senior account management or sales experience.
• Experience managing global or international accounts in data center or infrastructure.
• Proven track record of meeting revenue targets.
• Strong stakeholder management and communication skills.
• Fluent in English (professional level).

Responsibilities

• Own strategic accounts and lead relationship management.
• Drive account growth, upselling, and retention.
• Oversee renewals and commercial negotiations.
• Coordinate across sales, operations, and technical teams.
• Provide client insights and business reviews.
• Ensure high-quality customer experience and satisfaction.

Skills

Relationship management

Strategic account management

Negotiation

Stakeholder management

English proficiency

Education

Master’s degree in Business, Engineering, Computer Science or similar

Job description

atNorth is a leading Nordic data center company providing cost-effective, scalable high-density colocation and built-to-suit services to industry-leading organizations across Iceland, Sweden, Finland, and Denmark.

With sustainability at our core, our data centers run on renewable energy and are designed according to circular economy principles. Through innovative design, power efficiency, and intelligent operations, we deliver reliable, secure, and high-performance infrastructure.

Headquartered in Reykjavik, Iceland, atNorth operates eight data centers across the Nordics, with additional sites under development in Finland, Denmark, and Sweden.

We combine world-class technology with a people-first culture built on collaboration, ownership, and trust, empowering our teams to grow, take responsibility, and make a real impact.

By joining our international team, you will help shape the future of sustainable digital infrastructure.

Client Manager at atNorth

At atNorth, we are continuing our rapid growth journey, and with that comes an increasing focus on strengthening our client partnerships and maximizing long-term value across our customer base. We are now looking for a Client Manager to take ownership of strategic accounts and play a key role in driving customer satisfaction, retention, and growth.

This role sits at the intersection of commercial ownership, relationship management, and technical understanding. You will act as the primary point of contact for key clients, ensuring a seamless experience across all touchpoints while identifying opportunities to expand and strengthen each partnership.

You will combine a consultative mindset with commercial focus, translating client needs into tailored solutions, while working closely with internal teams across sales, operations, and technical functions to deliver on expectations.

Key responsibilities

• Strategic account ownership and relationship management
• Account growth, upselling, and retention
• Contract renewals and commercial negotiations
• Cross-functional collaboration and delivery coordination
• Client insights, business reviews, and market awareness
• Ensuring high-quality customer experience and satisfaction

A core part of the role is building strong, trust-based relationships with key stakeholders, ensuring that atNorth is seen not only as a supplier, but as a strategic partner. You will proactively drive account plans, identify growth opportunities, and ensure that client needs are anticipated and met.

You will also play an important role in navigating complex stakeholder environments, coordinating across multiple functions and seniority levels, and ensuring alignment between client expectations and atNorth’s operational delivery.

Beyond account management, this role is about impact—contributing to revenue growth, strengthening customer loyalty, and feeding insights back into the organisation to continuously improve our services and offerings.

We are looking for

Someone who combines strong commercial acumen with a relationship-driven mindset. You are proactive, structured, and comfortable owning complex client relationships, while also being a strong collaborator internally.

You bring a high-impact, solution-oriented approach, with the ability to understand both business needs and technical environments, and translate these into value-creating outcomes.

Your profile

• Master’s degree in Business, Engineering, Computer Science or similar
• 5+ years of experience within senior account management, sales, or similar roles
• Experienced in managing global or international accounts, ideally within data center, colocation, cloud, or critical infrastructure environments
• Proven track record of managing key accounts and delivering on revenue targets
• Strong stakeholder management and communication skills
• Experience with strategic planning and account development
• Good understanding of data center infrastructure, IT services, or technical environments
• Ability to translate client needs into commercial and technical solutions
• Strong commercial mindset with negotiation experience
• Fluent in English (professional level)

You are relationship-driven and thrive in a client-facing role where you create value through long-term partnerships. You are structured and proactive, with the ability to manage multiple stakeholders and priorities in a dynamic environment.

At the same time, you are collaborative and pragmatic, able to balance client expectations with internal realities, always focusing on achieving the best outcomes for both the customer and atNorth.

About the atNorth Culture

We believe that sustainable success starts with the wellbeing of our people. For us, an open, transparent, and inclusive culture is more than a priority, it is the core of how we lead and innovate.

We don’t just talk about culture; we nurture it. Through regular one-to-one engagements and monthly wellbeing surveys, we listen carefully to our teams, ensuring that every voice is heard and every opportunity for improvement is embraced.

We recognize that innovation and collaboration thrive where people feel truly connected, which is why we come together each week to share ideas, strengthen relationships, and nurture a sense of belonging, sometimes over a simple breakfast and good conversation.

At atNorth, we are building a community where you can do your best work and shape a sustainable future together.