Care Coordinator – Domiciliary Care (Central London)

Ashbourne Healthcare; London; On-site; NOK 327,000 - 453,000; Full time

Benefits offered by this job

Monthly reward bonus

Company pension

28 days annual leave

Ongoing professional training

Job summary

Ashbourne Healthcare Services in Central London is seeking an experienced Care Coordinator with scheduling experience to join our domiciliary care team. You will play a key role in ensuring services run smoothly and maintain high standards of care and customer service.

This full-time, office-based role offers opportunities for professional training and career progression, with on-call duties shared off-site.

Qualifications

• Experience in care coordination and staff scheduling.
• Strong organisational skills and the ability to work under pressure.
• Excellent communication and customer service skills.
• Ability to maintain accurate records and administrative duties.

Responsibilities

• Conduct person-centred care needs assessments.
• Complete risk assessments and care reviews.
• Carry out service quality monitoring and client satisfaction checks.
• Assist with scheduling and coordination of care staff.
• Support delivery of high-quality care services.
• Maintain accurate records and complete administrative duties.

Skills

Care coordination

Staff scheduling

Organised

Compassionate

Client-focused

Job description

Ashbourne Healthcare Services is a well-established and reputable provider of personalised health and social care services to private individuals across Central London. Our experienced and dedicated team is committed to delivering excellent, reliable and compassionate care to every client we support.

We pride ourselves on providing high-quality, person-centred care and building strong relationships with our clients and their families. Due to continued growth, we are currently looking to recruit an experienced Care Coordinator with scheduling experience to join our professional domiciliary care team.

The successful candidate will play an important role in ensuring our services continue to run smoothly while maintaining the highest standards of care and customer service for our clients.

Key Responsibilities

• Conducting person-centred care needs assessments
• Completing risk assessments and regular care reviews
• Carrying out service quality monitoring and client satisfaction checks
• Assisting with the scheduling and coordination of care staff
• Supporting the delivery of consistent, high-quality care services
• Maintaining accurate records and completing administrative duties

You will work closely with our Senior Care Coordinator and Management Team, who will provide guidance and support. This is a full-time, office-based position, with shared off-site on-call duties.

About You

This role would suit someone who is:

• Well organised and proactive
• Compassionate and client-focused
• Able to work efficiently in a busy environment
• Experienced in care coordination and staff scheduling
• Comfortable handling administrative and operational tasks

Why Join Ashbourne Healthcare Services?

• Work alongside a highly experienced and supportive care team
• Monthly reward bonus scheme
• Company pension
• 28 days annual leave
• Access to ongoing professional training
• Free mandatory training
• Opportunities for career progression
• Access to NVQ training

At Ashbourne Healthcare Services, we are passionate about providing exceptional care and maintaining the highest standards for our clients.

Ashbourne Healthcare Services is an equal opportunities employer. All offers of employment are subject to an Enhanced DBS check and two satisfactory employment references.

Job Type: Full-time, Permanent