Business Developer - Nordic Investigation Unit

If Forsikring (If Skadeforsikring); Oslo fylke; Hybrid; NOK 900,000 - 1,150,000; Full time

Benefits offered by this job

Wellness allowance

Sports activities

Great insurance benefits

Weekly workout hour

High pension savings

Job summary

If Nordics Investigation Unit at If is seeking a proactive Business Developer to lead strategic development across the Nordic region. You will translate complex needs into practical improvements that strengthen fraud prevention, detection and response, coordinating with multiple stakeholders and driving adoption of new processes and AI-enabled solutions.

The role spans Norway and broader Nordic collaboration, with hybrid work options and frequent cross-country coordination.

Qualifications

• Several years of experience in strategy, process development and change management.
• Experience in process improvement or Operational Excellence and automation/AI-enabled solutions.
• Strong analytical and presentation skills with MS 365 tools.

Responsibilities

• Lead Nordic business development initiatives to improve how Investigation Unit prevents, detects and responds to insurance fraud.
• Identify and drive complex Nordic initiatives and selected local projects when relevant.
• Gather qualitative and quantitative insights, map current state and identify root causes and improvement opportunities.
• Translate business needs into requirements, business cases and recommendations for decision-makers.
• Support implementation, adoption and change management across countries.

Skills

Strategy

Process development

Change management

PowerPoint

Excel

Copilot

MS 365 tools

English & Scandinavian languages

Nordic collaboration

Education

M.Sc. in business administration, engineering or similar

Tools

Microsoft 365

Job description

Business Developer - Nordic Investigation Unit

• Sektor Privat

Lead Nordic business development initiatives to improve how the Investigation Unit prevents, detects, and responds to insurance fraud.

• Several years of experience in strategy, process development, and change management
• Relevant academic degree, such as an M.Sc. in business administration, engineering, or similar
• Experience in process improvement, Operational Excellence, and automation or AI-enabled solutions
• Strong skills in PowerPoint, Excel, Copilot, and other Microsoft 365 tools
• Fluency in English and at least one Scandinavian language
• Wellness allowance and various sports activities
• Great insurance benefits
• Weekly workout hour
• High pension savings

Drive Nordic Business Development Against Insurance Fraud

Do you enjoy solving complex problems and working with Nordic initiatives across multiple stakeholder groups? We are looking for an experienced Business Developer to help shaping the future of our Nordic Investigation Unit in If.

Claims is a crucial part of If P&Cs value creation from a financial, people, and customer perspective. Within Claims, we have approximately 2,500 dedicated professionals, providing support when it matters most, combining excellent customer service with responsible and efficient claims handling and partner procurement activities.

Investigation Unit is part of If’s Claims department, but supports the whole organization in preventing, detecting and responding to insurance fraud and financial crime. In Investigation Unit our work helps protect customers and the company by ensuring that claims are handled fairly and that suspected fraud is identified and investigated appropriately.

About the role

Fraud and financial crime are increasing at a rapid pace in society, while claims journeys are becoming more automated and digital. Our work is to enable smooth customer journeys without allowing suspicious cases to pass unnoticed.

AsBusinessDeveloper, you will turn complex needs into practical improvements that strengthen our ability to prevent and address insurance fraud.

The role has a Nordic scope. You will lead development from problem definition and analysis to recommendation,implementationand adoption. The work combinesstrategicperspective with hands-on delivery at the intersection of business, data,processesand technology.

Your key tasks

You will create structure, alignment and momentum in initiatives that improve how Investigation Unit works and delivers value across the Nordic organization

Identifyand lead complex Nordic business developmentinitiatives, andselectedlocal initiatives when relevant.

Gather qualitative and quantitative insights, map the currentstateandidentifyroot causes,risksand improvement opportunities.

Translate business needs into clear requirements, development-ready material, businesscasesand recommendations fordecision-makers.

Assess how processes, information,systemsand operating practices should evolve, including opportunities enabled by AI and automation.

Develop and scale processes, concepts, frameworks,handbooksand tools across countries.

Support implementation, business readiness and adoption so that changes deliver the intended results.

Drive Nordic collaboration and alignment while balancing local needs and dependencies.

Build trusted relationships across Investigation, Claims, and other business areas.

Who are you

You are a proactive and analytical business developer who enjoys solving complex problems and turning insight into action. You move confidently between the big picture and the details, and you combine strategic thinking with a pragmatic, delivery-oriented approach.

You take ownership, workindependentlyand keep several initiatives moving in a structured way.

You communicate complex topics clearly and create alignment among multiple stakeholders with different perspectives.

You are curious,persistentandcomfortablechallenging established practices constructively.

You build trust and engagement aroundchange andadapt your role to what the initiative and team need.

Youdemonstratehigh integrity, soundjudgementand strong ethical standards in all your actions and decisions

You also have

Your experience gives you the credibility and practical capability to lead high-complexity development initiatives in a Nordic environment.

Several years of experience in strategy, process development and change management, preferably from consulting.

A relevant academic degree, such as an M.Sc. in business administration, engineering or similar.

Strong analytical and business-case skills, with experience leading complex cross-functional or Nordic initiatives.

Experience in process improvement or Operational Excellence, and translating business needs into automation, systems or AI-enabled solutions.

Strong skills in PowerPoint, Excel, Copilot and other relevant Microsoft 365 tools.

Fluency in English and at least one Scandinavian language.

Experience with Claims processes or areas such as fraud risk, financial crime and investigations is an advantage, but not a requirement.

About the team

You will join a warm and welcoming investigation community and take on a visible role in shaping how the unit develops. The position offers broad collaboration across business and technology, meaningful development assignments and the opportunity to make a tangible contribution to fair and responsible insurance. You will report toHeadof Investigation Unit, but daily follow up and supervision will be provided by Business Development Lead in the Investigation Unit.

What we offer

In the same way that we place high demands on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If:

An including work environment where everyone is welcome

Career and development opportunities in the biggest insurance company in the Nordics

Social activities, as well as highly skilled professional environment

Possibility of hybrid workplace

Health promoting workplace with e.g., wellness allowance and various sports activities

Great insurance benefits

Weekly workout hour

High pension savings

More information and the recruitment process

Work location:Stockholm or Oslo.

Travel:Some travel within the Nordic countries isrequired.

Start:As soon as possible.

For more information regarding the position, please contact Nina Ramm-Schmidt, Business Development Lead, [e-mail].

It is a requirement for the position that If’s extended fit & proper requirements, including background checks, can be met.

• Microsoft 365
• Microsoft Excel
• Microsoft Power Point 2011
• Operational Excellence

Claims is a crucial part of If P&C's value creation from a financial, people, and customer perspective. Within Claims, we have approximately 2,500 dedicated professionals, providing support when it matters most, combining excellent customer service with responsible and efficient claims handling and partner procurement activities.

Investigation Unit is part of If’s Claims department, but supports the whole organization in preventing, detecting and responding to insurance fraud and financial crime. In Investigation Unit our work helps protect customers and the company by ensuring that claims are handled fairly and that suspected fraud is identified and investigated appropriately.