Barista

Costa Coffee; London; On-site; NOK 260,722 - 312,866; Full time

Benefits offered by this job

Career development

Employee Pension

Employee Assistance Programme

Free Parking on site

Job summary

Costa Coffee at Gridserve Gatwick Electric Forecourt is seeking a friendly Barista/Store Assistant to deliver exceptional service at a high-traffic location near London Gatwick Airport. You’ll craft coffee, greet customers and help promote Costa products while maintaining a clean, safe store environment.

Join a team-focused role offering full training, opportunities for progression, and involvement in Costa Foundation fundraising activities.

Qualifications

• Experience in customer-facing roles is preferred.
• Strong communication and friendly attitude essential.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Craft high-quality coffee and beverages.
• Greet and serve customers with a smile.
• Be knowledgeable about Costa products and seasonal ranges.
• Maintain health and safety and cleanliness across the store.
• Enjoy learning, developing, and meeting new people.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Health & safety

Job description

• Gridserve Gatwick Electric Forecourt, Ring Road South, London Gatwick Airport, Gatwick, Gatwick, RH6 0JB, UK
• Permanent
• Retail Operations - Store Assistant / Barista

The Barista is responsible for delivering exceptional customer service across the retail outlets & charging facilities at the GRIDSERVE Electric Forecourt(R).

The Barista will greet, serve and interact with customers, building positive relationships helping to promote repeat custom. Full training will be provided to ensure the highest standard of service can be delivered resulting in positive customer feedback and satisfaction evidenced through audit results, reviews and ratings.

A bit about the role

Day to day, you’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.

• Crafting great coffee that hits that sweet spot every time
• Serving customers with a smile so they walk away happy and excited about their next visit
• Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health & safety and cleanliness across the store
• Most importantly, having fun – this is your time to learn, develop and meet great people

A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags of personality
• A passion for delivering excellence in everything you do
• The communication skills to strike up a good conversation with our customers daily
• A hard-working attitude and multi-tasking skills

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Great Opportunities to develop yourself and progress your career
• Whilst on Shift 50% on food and bottled drinks
• Company Pension
• Employee Assistance Programme
• Free Parking on site

And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

The GRIDSERVE Electric Forecourt is one of the most technically advanced electric vehicle charging stations, powered by 100% renewable energy with a retail facility featuring a high-quality lounge for customers to use while their vehicles are charging. This also acts as an educational area, providing information about electric vehicles, solar energy generation and ecology.

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Location

Gridserve Gatwick Electric Forecourt
Ring Road South, London Gatwick Airport
Gatwick
Gatwick
RH6 0JB
UK