Back Support Engineer

Boost Ai; Oslo; On-site; NOK 650,000 - 850,000; Full time

Job summary

Boost Ai in Oslo is seeking a backend support engineer to contribute to on-site support operations and coordinate with Nordic teams to resolve backend-related issues in collaboration with product and engineering groups.

You will handle incident response, troubleshoot complex systems, and document fixes to prevent recurrence, working closely with cross-functional squads to maintain system reliability.

Qualifications

• Experience with backend systems and troubleshooting.
• Strong collaboration across engineering teams.
• Knowledge of incident management and root-cause analysis.

Responsibilities

• The candidate will contribute to on-site support operations.
• Coordinate with Nordic teams to resolve backend-related issues.
• Collaborate with product and engineering teams on incident response and fixes.
• Document fixes and lessons learned to prevent recurrence.

Skills

Backend troubleshooting

Cross-team collaboration

Incident management

Root-cause analysis

Job description

The candidate will contribute to on-site support operations, coordinate with Nordic teams, and resolve backend-related issues in collaboration with product and engineering teams. Responsibilities include incident response, troubleshooting, and documenting fixes.

Experience

• Experience with backend systems and troubleshooting
• Strong collaboration across engineering teams
• Knowledge of incident management and root-cause analysis