Assistant Store Manager – Oslo (New Store Opening Soon)

Monsoon; Oslo; Hybrid; NOK 333,000 - 435,000; Full time

Benefits offered by this job

Staff uniform allowance

Generous staff discount

Job summary

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. We are opening a new store, and we are looking for a Deputy Store Manager to lead the team and deliver an exceptional customer experience.

You will inspire with a hands-on leadership style, focus on service excellence, manage KPIs and costs, promote inclusive teamwork, and support Visual Merchandising standards to ensure a

Qualifications

• Demonstrate customer focus - delivering tailored one-on-one service and guiding the team to keep the customer at heart.
• Inspire the team, leading by example to make Accessorize a great place to work and shop.
• Proven track record of delivering excellent customer service personally and through the team.
• Show passion, drive and resilience with a can-do approach.

Responsibilities

• Alongside the Store Manager, drive overall store performance by leading your team and upholding Accessorize values.
• Generate profit by exceeding KPIs, managing P&L and controlling costs.
• Ensure the team is motivated and knowledgeable, supporting excellence in roles.
• Maximise sales through Visual Merchandising and high standards of presentation.
• Promote and deliver piercing services to customers with your team.
• Be flexible in supporting other stores and colleagues to reach common goals.
• Foster an inclusive environment that promotes equality and kindness.

Skills

Customer focus

Team leadership

Customer service

Decision making

Job description

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80's, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Deputy Store Manager to join us at an exciting time as we open our new store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Someone who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
• A proven track record of delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can - do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business

In this role you will:

• Alongside the Store Manager, drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include

• A competitive salary.
• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across Accessorize

At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.