Store Manager – Thon Senter Sandvika, Norway

Monsoon; Sandvika; On-site; NOK 550,000 - 750,000; Full time

Benefits offered by this job

Staff uniform allowance

Generous staff discount across Accesss

Competitive salary

Job summary

Monsoon Accessorize in Sandvika, Norway, is seeking an experienced Store Manager to lead the store team and deliver exceptional customer experiences.

You will drive sales, manage KPIs and costs, mentor staff, and promote our values through great visual merchandising and service.

Qualifications

• Proven experience managing a retail store.
• Strong leadership and communication skills.
• Customer-focused with ability to drive an exceptional in-store experience.

Responsibilities

• Drive the overall performance of the store through developing the team and delivering an excellent customer experience.
• Manage and maximise store KPI and controllable costs in line with budget.
• Motivate and develop staff to achieve excellence in their roles.
• Lead Visual Merchandising and window guidelines to a high standard.
• Promote and deliver services such as piercing in-store.
• Be flexible to support other stores and teams to achieve common goals.
• Foster an inclusive environment that values equality and kindness.

Skills

Retail management

Customer service

Team leadership

Visual Merchandising

Budgeting & P&L

Communication

Job description

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Store Manager to join us at our store in Thon Senter Sandvika, Norway.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

What are we looking for in you?

• Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will:

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include

• A competitive salary.
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across Accessorize

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.