Job DescriptionJob Description
Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun!
Our mission is to make life better by connecting people through innovative communication systems.
We are seeking an Administrative Assistant to assist our Risk and Compliance team with operational management in perpetual and ad hoc administrative tasks. The right candidate may be experienced in working in a related office setting; will be able to provide outstanding customer service, internal and external; be motivated and driven to learn about the thriving telecommunications industry; and be an excellent team player. We offer a collaborative environment with a great work culture that encourages learning and pushes you to rise to the next level!
Responsibilities
- Receive and enter incoming work from various sources (email, PDFs, paper, FTP sites, customer databases, etc.) into online database software accurately and within established timeframes.
- Coordinate travel arrangements for managers and employees visiting job sites or customer offices, including booking, modifying, and canceling plane tickets, rental cars, and hotel accommodations. Utilize platforms like Engine, Airbnb, airline direct sites and car rental direct sites. Collaborate with marketing to obtain necessary materials and items for employees and trade shows.
- Receive, review, and submit subcontractor invoices for approval. Escalate when needed.
- Review credit card charges for flights, hotels, and miscellaneous company expenses and allocate charges to the correct department.
- Manage expense tracking, perform monthly reconciliations.
- Assist with in-office meeting arrangements, as needed, for refreshments, lunch, room set-up and take down.
- Front desk coverage, as needed.
- Work as a team player to accomplish the tasks assigned, this includes working well with others. Interaction includes peers, project coordinators, project managers, customers, vendors, etc. taking place daily or otherwise frequently.
- Compilation and distribution of data and report creation as needed.
- Ad hoc excel work, scanning, filing, shipping, and other miscellaneous office duties as directed.
- Create and promote the company image through exercising sound and ethical business practices as related to employees, the public and customers. This includes ensuring that the service and quality provided to customers is satisfactory.
- Maintain confidentiality on all data and information relative to customers and sensitive internal reports.
- Must support the goals and initiatives of both the department and company.
- Other duties as assigned by management.
Qualifications
- Highly skilled in Microsoft Office Suite, with advanced proficiency in Excel. Experience with MS Access or other database systems is an added advantage.
- High attention to detail and ability to follow through on multiple priorities.
- Adept at managing unexpected changes in priorities, seamlessly transitioning between tasks without productivity gaps, all while maintaining a flexible and understanding demeanor.
- Clear and concise written and verbal communication, proficient in preparing comprehensive reports and plans.
- Ability to take direction and work independently.
- Openness to learning, adaptability, and embraces increased responsibility.
- Highly responsible, resourceful, dependable, and self-motivated.
- Must be able to sit for extended periods of time.
- Must be able to use a keyboard and mouse for extended periods of time.
- Knowledge of human-computer interaction principles (K0036).
- Must live within a comfortable and commutable driving distance to our corporate office in Iron Mountain, MI; valid driver’s license and good driving record, or ability to secure a ride required.
Shift is full-time, 40 hours per week minimum, Monday – Friday, within the hours of 7:00 am – 5:00 pm CST. Further schedule considerations TBD by hiring teams. Must be flexible, and willing and able to work outside normal business hours as necessary.
Additional Information
- Must live in the Iron Mountain area and be in the corporate office 2-3 days a week.
CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.