Working Foreman

Dometic; Oosterhout; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Opportunities for professional growth

Dynamic, fast-paced environment

Inclusive working culture

Job summary

A leading mobile living company in Oosterhout is looking for a passionate Working Foreman to support their Workshop Equipment business. This hands-on role involves technical maintenance and repair, promoting services, and acting as a critical link between management and field teams. Candidates should have a solid technical background in automotive technology or refrigeration, excellent communication skills, and customer-oriented mindset. This position promises significant opportunities for personal and professional growth in a dynamic, inclusive environment.

Qualifications

• Previous experience in field service or maintenance roles.
• Hands-on experience with workshop equipment or similar technical systems.
• Initial management experience is required.

Responsibilities

• Perform maintenance and repair of Waeco products at customer sites.
• Provide technical guidance and support service operations.
• Act as the key link between service management and field service teams.

Skills

Technical understanding of workshop equipment

Customer-oriented mindset

Basic troubleshooting skills

Good communication skills

Ability to work independently

Education

Technical background in automotive technology or refrigeration

Tools

MS Office

Teams

Job description

Overview

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. We are on a growth journey and are looking for our next star – a passionate Working Foreman to support our Workshop Equipment business. WAECO Germany WSE GmbH is a sub-segment of the Dometic Group AB from Sweden. WAECO is an established premium brand in the automotive segment with a strong brand DNA and is regarded as a technical and qualitative trendsetter and benchmark for the global A/C service and maintenance industry. WAECO has been a recognized market leader in this field for over 50 years and works closely with workshop customers and the automotive industry.

About The Position

The Foreman plays a dual role: hands-on technical expert and team coordinator. He will take care of the maintenance and repair of Waeco air conditioning systems at customer sites, provide technical advice, and support service operations. Additionally, he will act as the key link between the service management and field service teams, ensuring smooth processes and high customer satisfaction.

This position offers a clear path to grow into the role of Service Manager.

Your Main Responsibilities

• Occasionally perform maintenance and repair of Waeco products and related equipment at customer premises.
• Promote and sell service contracts, maintaining strong customer relationships.
• Provide technical guidance, answer operational questions, and deliver on-the-job training.
• Commission and instruct customers on Waeco products.
• Act as the interface between Service Management and Field Service Technicians.
• Helpdesk, planning, and service administration.
• Represent the company at trade fairs and training sessions.
• Travel primarily within the Benelux region.
• Gradually assume responsibility for service operations and team leadership.

What do we offer?

You are offered an interesting role in a dynamic, fast-paced, and global environment with great opportunities to grow, evolve with the company, and take on new challenges.

Dometic/Waeco is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

A suitable background would be the following in terms of qualifications and experiences:

• Technical background or equivalent experience in automotive technology, car mechanic, or refrigeration technology (or equivalent).
• Mastery of local language (Dutch or French) and basic English are essential.
• Knowledge of French is a significant advantage if Dutch is the primary language.
• Basic Dutch is essential if French is the primary language.
• Previous experience in field service, technical support, or maintenance and repair roles.
• Hands-on experience with workshop equipment or similar technical systems.
• Experience in customer-facing roles.
• Initial management experience is required.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong technical understanding of workshop equipment and related systems.
• Familiarity with standard software (MS Office, Outlook, Teams).
• Basic troubleshooting and diagnostic skills.
• Ability to read and interpret technical manuals.
• Customer-oriented and solution-focused mindset.
• Flexible and able to work independently as a self-starter.
• Good communication and interpersonal skills.
• Intercultural competence and ability to collaborate effectively across country teams.

Dometic's Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Dometic operates with a 4+1 policy: 4 days per week in the office and the possibility to work 1 day per week remotely. We see the social aspect of being in the office, meeting colleagues, having short coffee break interactions, or a quick face-to-face meeting as key to success as we become more productive and fast paced in terms of problem solving, learning, cross-functional collaboration, and not the least in a way to have fun at work.

Are you our next star? Then we would love to see your application. Selection is being made on a rolling basis.