Work From Home – Remote Travel Assistance

Kim Luxe Travel; Eindhoven; Remote; EUR 28,000 - 38,000; Full time

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistant to support clients as they plan, book, and experience trips from home. You will guide travelers, handle requests, and ensure clients feel supported at every step of their journey.

Ideal candidates communicate clearly, have customer service experience, and are highly organized. This role is fully remote, requiring independence, quick learning, and enthusiasm for travel.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Highly organized, reliable, and detail oriented.
• Able to work independently in a remote setting.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients as needed.
• Address questions professionally to ensure a positive experience.

Skills

Strong communication

Customer service

Organized

Independent worker

Fast learner

Travel enthusiasm

Tools

Booking systems

Job description

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment