Warehouse ERP Operations Lead — Remote & Growth-Focused

Redcare Pharmacy; Sevenum; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Remote setup budget: 500 € for home-办公

Anchor days travel and hotel costs are

Personal development

Employee referral program

Job summary

Redcare Pharmacy in the Netherlands is seeking an ERP Application Manager for Warehouse Management to own critical ERP applications, ensuring reliability, maintainability and continuous improvement.

You will collaborate with Business Stakeholders, ERP Consultants and Developers, handle L1/L2 operations, contribute to incident, root-cause analysis and change management, and gain hands-on Dynamics AX 2009 and Dynamics 365 experience.

Qualifications

• 3+ years of experience supporting or managing Warehouse Management processes within ERP.
• Ability to analyse complex issues, identify root causes and implement lasting improvements.
• Familiarity with Incident, Problem and Change Management; ITIL knowledge is a plus.
• Fluent English; German is a plus.

Responsibilities

• Take ownership of the operational lifecycle of business-critical Warehouse Management ERP applications, ensuring reliability, maintainability and continuous improvement.
• Drive incident management, root cause analysis and problem resolution.
• Own L1/L2 application operations, collaborating with ERP Consultants and Developers on complex L3 topics to ensure business continuity and application stability.
• Support operational readiness and solution validation for new changes and enhancements.
• Identify recurring issues and implement sustainable improvements that enhance operational excellence and long-term maintainability.
• Build and maintain operational documentation, runbooks and knowledge articles to strengthen service quality and knowledge sharing.

Skills

ERP experience

Warehouse management

Incident management

Problem management

Change management

ITIL familiarity

Cross-functional collaboration

Dynamics knowledge

Tools

Microsoft Dynamics AX 2009

Microsoft Dynamics 365

Job description

Redcare Pharmacy in the Netherlands is seeking an ERP Application Manager for Warehouse Management to own critical ERP applications, ensuring reliability, maintainability and continuous improvement.

You will collaborate with Business Stakeholders, ERP Consultants and Developers, handle L1/L2 operations, contribute to incident, root-cause analysis and change management, and gain hands-on Dynamics AX 2009 and Dynamics 365 experience.