Vice President Lifecycle Services – After Sales Intralogistics

Kardex Group; Netherlands; On-site; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Flexible working hours

Attractive salary

Company pension plan

Employee assistance program

Training opportunities

Job summary

A leading logistics solutions provider in the Netherlands is seeking a visionary leader to drive service transformation and financial growth. The role requires developing a global lifecycle service strategy and owning the unit's financial performance along with enhancing customer relationships. Ideal candidates should possess a Bachelor's degree in a relevant field and have extensive leadership experience in industrial automation. The position offers attractive salary and benefits, along with opportunities for career advancement.

Qualifications

• Extensive Industry & Leadership Experience in industrial automation, intralogistics, or capital equipment sectors.
• Demonstrated ability to scale global service organizations.
• Deep understanding of ASRS systems, controls, and software integration.

Responsibilities

• Develop and execute a global lifecycle service strategy.
• Own the business unit’s financial performance.
• Build strong executive-level customer relationships.

Skills

Strategic leadership

Operational excellence

Customer-centric thinking

Financial acumen

Cross-functional collaboration

Education

Bachelor’s degree in Engineering, Supply Chain, Business or related field

MBA preferred

Job description

The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees worldwide develop and manufacture logistics solutions that are used in many different sectors such as industrial manufacturing, retail and administration. • Shape and lead a US function to a new level • Influence how we do business with our American customers. • Drive over €200M in growth by 2030, making a direct impact on our €2B growth plan • Be instrumental in Kardex ́s global success story**Your tasks*** **Strategic Leadership & Transformation** – Develop and execute a global lifecycle service strategy that shifts the organization from reactive support to a high‐margin, recurring‐revenue business with clear modernization and digital service roadmaps.* **Full P&L Ownership & Growth** – Own the business unit’s financial performance while driving revenue through contracts, parts, retrofits, and upgrades, and improving margins via optimized service models and pricing strategies.* **Operational Excellence** – Lead global field service, support, logistics, and customer success functions while standardizing processes, strengthening safety/compliance, and improving key performance metrics such as uptime and MTTR.* **Customer & Commercial Leadership** – Build strong executive-level customer relationships, support sales in securing long‐term service agreements, enhance customer retention/NPS, and ensure lifecycle pull‐through in new system sales.* **Technology, Innovation & Talent Development** – Advance digital service capabilities (IoT, predictive analytics, AI diagnostics), modernize legacy systems, collaborate on design‐for‐serviceability, and develop a high‐performing global service organization with strong leadership pipelines.**Your profile*** Bachelor’s degree in Engineering, Supply Chain, Business, or related field; MBA preferred for strategic and financial leadership depth.* **Extensive Industry & Leadership Experience** in industrial automation, intralogistics, or capital equipment sectors, including in senior service leadership with full P&L responsibility* **Proven Global Service Expertise** – Demonstrated ability to scale global service organizations, lead modernization and retrofit programs, and drive digital service transformation initiatives.* **Robust Technical Knowledge** – Deep understanding of ASRS systems, controls, and software integration (WMS/WCS), along with expertise in predictive maintenance, remote monitoring, and spare parts optimization.* **High-Level Leadership Competencies** – Strategic and commercially savvy leader with strong financial acumen, customer-centric thinking, cross-functional collaboration skills, and a data-driven, change-oriented approach.#Intralogistics #Warehousing #automation #robotics**Leadership responsability:*** **Performance Management** – driving accountability and results through feedback and coaching* **Intent-Based Leadership** – empowering teams to fully engage and deliver their best* **Cultural Diversity** – building strong, collaborative, and diverse global teams* **Strategic Agility & Vision** – anticipating trends and aligning business priorities* **Innovative Thinking** – fostering fresh ideas and continuous improvement.* **Business Results Orientation** – understanding customers, markets, and competition **We offer:*** **Long-term prospects:** A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment* **Valuable support**: Great team spirit, elaborate onboarding and a wide range of training opportunities in our own academy at the Bellheim site as well as an Employee Assistance Program (Lyra)* **Tangible added value**: Flexible working hours, annual vacation on behalf of the respective country regulations* **Visible benefits:** Attractive salary, company pension plan and capital-forming benefits - depending on location* **Attractive extras:** Corporate benefits, company and team events,If you’re a visionary leader who thrives on building, leading, and delivering results at scale — we’d love to hear from you.Please send us your application with a possible start date via our career page. If you have any questions, please contact Petra van der Sluijs, Telephone [phone].Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.