UX Research Intern - Tech

Catawiki; Amsterdam; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Catavoucher on joining

Catavoucher on birthday

Extra day off for personal passion

Job summary

Catawiki, Amsterdam-based, offers a hands-on UX Research internship focused on understanding buyer journeys across new experiences like Catawiki Live. You’ll work with UX Research, Product, Design, Engineering and Data teams to translate customer behavior into actionable product insights.

Ideal candidates are enrolled at a Dutch university for a six-month full-time internship starting September or October 2026, with a strong interest in user experience and research methods.

Qualifications

• Enrollment at a Dutch university throughout the full internship period.
• Availability for a full-time six-month internship starting in September or October 2026.
• Strong interest in user experience and customer research.
• Currently studying towards a Bachelor’s or Master’s degree in psychology, behavioural science, HCI, industrial design or a related field.

Responsibilities

• Support qualitative and quantitative research across the buyer journey
• Plan and conduct interviews, usability tests, surveys and other research studies
• Help define research questions and select the right methods to answer them
• Support participant recruitment, research materials and session facilitation
• Analyse findings and translate them into clear insights and recommendations
• Work closely with Product and Design teams to ensure research informs product decisions
• Partner with external research providers when needed
• Organise and synthesise existing research so teams can reuse insights
• Help make customer insights visible and accessible across the organisation
• Develop practical experience combining qualitative research with behavioural and quantitative data

Skills

Curiosity about people

Research mindset

Clear communication

Education

Bachelor’s or Master’s degree in psychology, behavioural science, HCI, industrial design or related field

Tools

Qualitative & Quantitative Research

Job description

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in‑house experts.

Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale‑up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.

• Taking ownership and driving impact
• Being open to change and feedback
• Being passionate about our mission and our customers.

Your mission

Great product decisions start with understanding our customers.

As a UX Research Intern in Demand, you will help us better understand how buyers experience Catawiki across the full journey, from discovering interesting objects and deciding whether to participate, to returning and engaging with new experiences over time.

You will support research across a range of buyer topics and product areas, including new experiences such as Catawiki Live. The exact research questions will evolve as our product and customer priorities develop.

You will work closely with UX Research, Product, Design, Engineering and Data teams, helping turn customer behaviour, motivations and pain points into insights that influence real product decisions.

This is a hands on internship. You will learn by doing, contributing across the research process from defining questions and choosing methods through recruitment, facilitation, analysis and communication of findings.

What you will do

• Support qualitative and quantitative research across the buyer journey
• Plan and conduct interviews, usability tests, surveys and other research studies
• Help define research questions and select the right methods to answer them
• Support participant recruitment, research materials and session facilitation
• Analyse findings and translate them into clear insights and recommendations
• Work closely with Product and Design teams to ensure research informs product decisions
• Partner with external research providers when needed
• Organise and synthesise existing research so teams can more easily reuse previous insights
• Help make customer insights visible and accessible across the organisation
• Develop practical experience combining qualitative research with behavioural and quantitative data

Who you are

Three qualities matter most in this internship.

Curiosity about people

You want to understand why people behave the way they do and are interested in uncovering the motivations behind what customers say and do.

Research mindset

You approach questions systematically, care about evidence and are interested in learning how different research methods can be used to make better product decisions.

Clear communication

You can listen carefully, identify the important themes and communicate findings in a way that others can understand and act on.

You will also bring:

• Enrollment at a Dutch university throughout the full internship period
• Availability for a full time six month internship starting in September or October 2026
• A strong interest in user experience and customer research
• Some experience with qualitative or quantitative research through university, a thesis, previous work or another relevant project
• An interest in methods such as interviews, usability testing, surveys, diary studies and desk research
• Currently studying towards a Bachelor’s or Master’s degree in psychology, behavioural science, human computer interaction, industrial design or a related field

Where you will be

This internship is based in Amsterdam.

Why you will enjoy working with us

Visible impact

Work on real customer problems and see how research influences product decisions used by millions of customers.

Learning and growth

Build practical UX Research experience by working directly with experienced researchers, designers, product managers and data specialists.

Why You'll Love Working with Us

• Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
• A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
• Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.