Urban Outfitters Sales Associate - Eindhoven, NL

URBN Urban Outfitters, Inc.; Eindhoven; Hybrid; EUR 17,000 - 21,000; Full time

Job summary

URBN Urban Outfitters, Inc. in Eindhoven is seeking a role to support store management in fostering a creative, customer-focused shopping environment and upholding the VIBE philosophy.

This position emphasizes delivering a positive customer experience, teamwork, and active participation in daily store operations. You will assist in service, merchandising, receiving, and maintaining clean, well-stocked floors, while upholding loss-prevention guidelines and Health & Safety standards in a dynamic

Qualifications

• Retail experience is preferred but not required.
• Strong communication skills are required.
• Ability to work well in a team and participate in meetings.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Enhance the store's VIBE during peak selling hours by staying customer-focused.
• Maintain a store experience reflecting mystery shop standards and be a positive role model.
• Participate in training and development of peers and communicate effectively.
• Operate tills, support shipments, and keep back stock and receiving areas organized.
• Assist in weekly tasks such as markdowns, transfers, and RTVs while following safety guidelines.
• Uphold merchandising and cleanliness standards and ensure stock on the sales floor.

Skills

Retail experience

Strong communication

Team collaboration

Job description

Location

This position is located at Rechtestraat 21, Eindhoven, , 5611GL Netherlands

Pay Range This will be determined by specific criteria including skills, certifications and years of experience.

EUR €11.52 - EUR €14.71 /Hr.

Role Summary

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

What You'll Be Doing

People:

• Deliver a positive, friendly experience by engaging the customer through conversation and service
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
• Provide a store experience that reflects the Company’s mystery shop standards
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
• Uphold Company standards and act as a positive role model to peers

Teamwork & Communication:

• Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Assist in the training and development of peers
• Communicate positively and effectively with peers
• Actively participate in daily and department meetings

Operations:

• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
• Always adhere to company health & safety regulations

Merchandising & Display:

• Uphold store merchandising and cleanliness standards
• Ensure that merchandise is ticketed and the sales floor is well stocked
• Support sales by assisting in merchandising and display projects
• Exhibit a familiarity with current product and trend awareness

What You'll Need

• Previous experience in a retail environment – not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

#UrbanEU

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.