Turkish & English CX Support Specialist (Relocation)

TELUS Digital; Netherlands; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Work permit sponsorship

Relocation bonus €1,200

Accommodation on arrival

Training provided

Health insurance

Career development

International environment

Team-building events

Job summary

TELUS Digital Bulgaria is hiring a Customer Support Specialist with Turkish and English to join our international team in Sofia. The role involves assisting customers via phone, email, chat, or tickets, solving product inquiries, and identifying customer needs while delivering outstanding service.

We offer full work permit sponsorship, relocation assistance including a €1,200 gross relocation bonus paid in two installments, 21 days of company-provided accommodation on arrival, paid training,

Qualifications

• Fluency in Turkish and English is required.
• Excellent communication skills are essential.
• No prior experience in a similar role is required.

Responsibilities

• Achieve great customer experience and satisfaction.
• Identify and assess customers' needs.
• Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets.

Skills

Turkish language

Fluent English

Communication skills

Job description

TELUS Digital Bulgaria is hiring a Customer Support Specialist with Turkish and English to join our international team in Sofia. The role involves assisting customers via phone, email, chat, or tickets, solving product inquiries, and identifying customer needs while delivering outstanding service.

We offer full work permit sponsorship, relocation assistance including a €1,200 gross relocation bonus paid in two installments, 21 days of company-provided accommodation on arrival, paid training,