Trading Support Representative (Finnish Speaking)

Lynx Beleggen; Amsterdam; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

A competitive salary based on ervaring

Historical office in the heart of AMS

Fixed 13th-month salary

Pension scheme

Travel expense reimbursement

Annual training budget €2,000

Team outings and annual weekend trip

Job summary

LYNX is seeking a Trading Support Representative (Finnish Speaking) in Amsterdam to guide clients through our trading platform and services. You will handle inquiries from private and professional investors, support onboarding, and perform translation and proofreading between Finnish and English.

The role emphasizes accuracy for regulatory compliance, and offers training resources to grow into a financial industry professional.

Qualifications

• Excellent written and verbal communication in Finnish and English.
• A higher education degree is required.
• Previous customer service experience is advantageous.
• Detail-oriented and analytical approach.

Responsibilities

• Assist clients via telephone, email and chat to navigate the trading platform and services.
• Help manage onboarding for new clients and collect required information.
• Translate between Finnish and English, proofread and review content.
• Answer questions about platform, accounts, orders and financial products.
• Participate in projects and contribute to service/process development.

Skills

Finnish language

English language

Customer service mindset

Detail-oriented

Analytical

Learning agility

Tech-savvy

Collaborative

Willing to stay in NL for 1+ year

Education

Higher education degree

Tools

Google Ads

WordPress

Job description

Trading Support Representative ( Finnish Speaking )

As a Trading Support Representative, you’ll be a key point of contact for our clients, helping them navigate our trading platform and services. You’ll assist private and professional investors with a wide range of questions via telephone, email and chat. These may include, for example, questions about the platform, investment accounts, placing orders or different financial products.

The role also includes a significant amount of translation work between Finnish and English, as well as proofreading and reviewing various types of content. Fluency in both languages and excellent written communication skills are therefore essential.

You will also help manage the onboarding process for new clients, ensuring that the necessary information is collected and accurately recorded in our systems. Accuracy and attention to detail are particularly important given the legal and regulatory requirements we must comply with.

In addition to your day-to-day responsibilities, you will participate in various projects and contribute to the continuous development of our services and processes. The role offers a high level of responsibility from the beginning, giving you the opportunity to develop your knowledge of financial markets and grow into a financial industry professional. To support you along the way, we provide comprehensive training materials and access to a dedicated learning portal, making it easier for you to build your knowledge.

Who are you?

• Excellent written and verbal communication skills in Finnish and English;


• A passion for the financial world and investing, and an interest in different financial products;


• A higher education degree;


• Previous customer service experience is considered an advantage;


• A detail-oriented and analytical approach;


• A fast learner with a hands-on and quality-oriented mentality;


• Tech-savvy and able to learn new programs quickly;


• A service-oriented mindset and a genuine interest in helping customers;


• A proactive and collaborative approach to work;


• Planning to stay in the Netherlands for at least a year;


• Experience in marketing, including Google Ads and WordPress, is not essential but advantageous.

What do we offer?

• A competitive salary based on experience.


• A historicalofficein the heart of Amsterdam.


• A fixed 13th-month salary.


• Pension scheme.


• Travel expense reimbursement.


• An annual training budget of €2,000, freely allocated to your professional development.


• Team outings, social drinks, and an annual weekend trip with the entire team.

About LYNX

\"LYNX helps you invest in yourself.\"
\"Working at LYNX means joining the LYNX family.\"
\"The development opportunities make LYNX the best place to work.\"

This is what our employees say about LYNX, and it reflects exactly what we aim to offer: an environment where you can get the best out of yourself.

From our offices in Amsterdam, Ghent, Berlin, and Prague, we work every day to provide private and professional clients with the best trading opportunities through a fast, user-friendly, and reliable platform.

LYNX is an international FinTech company where around 300 colleagues contribute to client success across Europe in an informal, collaborative, and growth-oriented environment.