Thesis Internship: AI-Driven Service Transformation

Accenture; Amsterdam; On-site; EUR 5,580 - 16,740; Full time

Job summary

Accenture in Amsterdam is looking for a Thesis Intern in their Service team to enhance customer service operations and design impactful solutions. You will conduct research related to customer service transformation, digital experience, and AI applications while gaining practical consulting experience. This internship offers an opportunity to connect academic research with real-world challenges, working alongside seasoned professionals in the field.

Qualifications

• Enrolled in a relevant degree program with a focus on customer service or consulting.
• Strong interest in AI and digital transformation.
• Ability to conduct research and present findings effectively.

Responsibilities

• Conducting research on customer service and AI enhancements.
• Supporting consultants with daily tasks and client challenges.
• Presenting findings to internal teams and possibly clients.

Skills

Research skills

Customer service knowledge

AI understanding

Consulting skills

Communication skills

Education

Currently studying towards a relevant degree

Job description

Accenture in Amsterdam is looking for a Thesis Intern in their Service team to enhance customer service operations and design impactful solutions. You will conduct research related to customer service transformation, digital experience, and AI applications while gaining practical consulting experience. This internship offers an opportunity to connect academic research with real-world challenges, working alongside seasoned professionals in the field.