Technician, QC Systems and Support

Bristol-Myers Squibb; Leiden; On-site; EUR 34,000 - 48,000; Full time

Job summary

Bristol Myers Squibb Netherlands is seeking a Technician QC Systems and Support to handle samples, manage labelling, and support shipping to off-site locations. The role includes routine maintenance and using electronic systems like CELabs, SAP, and SmartQC to document activities.

The position requires meticulous attention to detail, adherence to procedures in a regulated environment, and ability to work in a fast-paced team. Leiden site focuses on cell therapy manufacturing and quality control.

Qualifications

• Reliable and detail oriented with organizational skills.
• Ability to understand and follow procedures.
• Ability to communicate effectively with peers and management regarding task completion, roadblocks, and needs.

Responsibilities

• Handle test samples and retains throughout the sample lifecycle; manage cold chain transfers as needed.
• Ensure samples are labelled correctly and maintain chain of custody records.
• Maintain inventory and support distribution of QC samples to functional groups; record performance metrics.

Skills

Attention to detail

Procedures

Communication

Teamwork

Education

MLO level 3

Tools

CELabs

SAP

SmartQC

Job description

At Bristol Myers Squibb, our employees often ask, "Who are you working for?"-a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Bristol Myers Squibb Netherlands

Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands.

The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it!

The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team.

Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer!

For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl

Position Summary

The Technician QC Systems and Support is responsible for performing routine activities such as handling samples and retains throughout the sample lifecycle, including proper labelling and sample tracking. The Technician is also responsible for the visual inspection of incoming goods, ensuring correct labelling and accurate sample tracking. Additionally, the Technician manages the shipping of materials to off‑site locations. Other responsibilities include performing routine maintenance of equipment and instruments, as well as housekeeping tasks such as cleaning equipment and restocking laboratory supplies.

Duties/Responsibilities

• Handle test samples and retains throughout the sample lifecycle: receipt, storage, distribution, transfer, and disposal. Facilitate cold chain transfers of samples.
• Ensure samples and materials are appropriately labelled and maintain sample tracking, labelling and chain of custody records in accordance with written procedures.
• Maintain inventory and support distribution of QC samples and materials to functional groups as scheduled or requested. Record performance metrics for the sample management group.
• Follow lab procedures to maintain a safe and organized lab.
• Perform visual inspection of incoming goods.
• Ship samples to outside testing labs, as needed.
• Perform routine lab maintenance activities per procedure.
• Use electronic systems such as CELabs, SAP, SmartQC to perform and document the activities.
• Perform other tasks as required to support the QC laboratories.

Reporting Relationship

The Technician QC Systems and Support will report into QC Management

Qualifications

Specific Knowledge, Skills, Abilities :

• Reliable and detail oriented with organizational skills.
• Ability to understand and follow procedures.
• Ability to communicate effectively with peers and management regarding task completion, roadblocks, and needs.
• Ability to work in a fast‑paced team environment, meet deadlines and changing priorities.

Education/Experience/ Licenses/Certifications :

• NL: MLO level 3 with 2+ years experience in a regulated environment preferred. An equivalent combination of education and experience, preferably in a regulated environment will be considered. Knowledge of basic electronic systems (email, MS Office, etc.) required.

Job Safety Requirements & Essential Physical Demands

• Ability to perform lifting tasks up to 20 lbs (9 kg) at floor and waist height. Ability to lift up to 10 lbs (4.5 kg) overhead as well as push or maneuver carts to transport materials between locations.
• Ability to perform frequent pipetting and related laboratory tasks within a biological safety cabinet, including extended periods of seated work.
• Ability to independently don, doff, and wear required personal protective equipment such as but not limited to lab coat/frock, gloves, safety glasses/face shield for prolonged periods while performing laboratory work.
• Ability to safely handle and use chemical disinfectants, flammable materials, and hazardous chemicals.
• Work may involve handling of dry ice, liquid nitrogen, and cryogenically cooled materials.
• Ability to use step stools while reaching and handling materials.
• Ability to work in a Biosafety Level 2 (BSL-2) environment.

The laboratory employee is responsible for performing work safely in accordance with