Technician, QC Systems and Support

Bristol-Myers Squibb Co; Leiden; On-site; EUR 35,000 - 52,000; Full time

Job summary

Bristol Myers Squibb Netherlands is seeking a Technician, QC Systems and Support to manage sample handling, labelling, and the shipping of materials to off-site locations. The role includes routine equipment maintenance and housekeeping, with emphasis on accuracy in sample tracking and compliance with procedures.

You will use CELabs, SAP, and SmartQC in a regulated environment. The position reports to QC Management and requires good organizational and communication skills in a fast-paced team

Qualifications

• Reliable and detail oriented with organizational skills.
• Ability to understand and follow procedures.
• Ability to communicate effectively with peers and management regarding task completion, roadblocks, and needs.
• Ability to work in a fast-paced team environment, meet deadlines and changing priorities.

Responsibilities

• Handle test samples and retains throughout the sample lifecycle: receipt, storage, distribution, transfer, and disposal.
• Facilitate cold chain transfers of samples.
• Ensure samples and materials are appropriately labelled and maintain sample tracking, labelling and chain of custody records in accordance with written procedures.
• Maintain inventory and support distribution of QC samples and materials to functional groups as scheduled or requested.
• Record performance metrics for the sample management group.
• Follow lab procedures to maintain a safe and organized lab.
• Perform visual inspection of incoming goods.
• Ship samples to outside testing labs, as needed.
• Perform routine lab maintenance activities per procedure.
• Use electronic systems such as CELabs, SAP, SmartQC to perform and document the activities.
• Perform other tasks as required to support the QC laboratories.

Skills

Reliable and detail oriented

Effective communication

Procedural compliance

Teamwork in fast-paced environment

Education

MLO level 3

Tools

CELabs

SAP

SmartQC

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Bristol Myers Squibb Netherlands Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands. The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it! The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team. Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer! For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl

Position Summary

The Technician QC Systems and Support is responsible for performing routine activities such as handling samples and retains throughout the sample lifecycle, including proper labelling and sample tracking. The Technician is also responsible for the visual inspection of incoming goods, ensuring correct labelling and accurate sample tracking. Additionally, the Technician manages the shipping of materials to off-site locations. Other responsibilities include performing routine maintenance of equipment and instruments, as well as housekeeping tasks such as cleaning equipment and restocking laboratory supplies.

Duties/Responsibilities

• Handle test samples and retains throughout the sample lifecycle: receipt, storage, distribution, transfer, and disposal.
• Facilitate cold chain transfers of samples.
• Ensure samples and materials are appropriately labelled and maintain sample tracking, labelling and chain of custody records in accordance with written procedures.
• Maintain inventory and support distribution of QC samples and materials to functional groups as scheduled or requested.
• Record performance metrics for the sample management group.
• Follow lab procedures to maintain a safe and organized lab.
• Perform visual inspection of incoming goods.
• Ship samples to outside testing labs, as needed.
• Perform routine lab maintenance activities per procedure.
• Use electronic systems such as CELabs, SAP, SmartQC to perform and document the activities.
• Perform other tasks as required to support the QC laboratories.

Reporting Relationship

The Technician QC Systems and Support will report into QC Management.

Qualifications

• Specific Knowledge, Skills, Abilities: Reliable and detail oriented with organizational skills.
• Ability to understand and follow procedures.
• Ability to communicate effectively with peers and management regarding task completion, roadblocks, and needs.
• Ability to work in a fast‑paced team environment, meet deadlines and changing priorities.

Education/Experience/ Licenses/Certifications: NL: MLO level 3 with 2+ years experience in a regulated environment preferred. An equivalent combination of education and experience, preferably in a regulated environment will be considered. Knowledge of basic electronic systems (email, MS Office, etc.) required.

Job Safety Requirements & Essential Physical Demands

• Ability to perform lifting tasks up to 20 lbs (9 kg) at floor and waist height.
• Ability to lift up to 10 lbs (4.5 kg) overhead as well as push or maneuver carts to transport materials between locations.
• Ability to perform frequent pipetting and related laboratory tasks within a biological safety cabinet, including extended periods of seated work.
• Ability to independently don, doff, and wear required personal protective equipment such as but not limited to lab coat/frock, gloves, safety glasses/face shield for prolonged periods while performing laboratory work.
• Ability to safely handle and use chemical disinfectants, flammable materials, and hazardous chemicals.
• Work may involve handling of dry ice, liquid nitrogen, and cryogenically cooled materials.
• Ability to use step stools while reaching and handling materials.
• Ability to work in a Biosafety Level 2 (BSL‑2) environment.
• The laboratory employee is responsible for performing work safely in accordance with EHSS procedures. This includes identifying and controlling risks, proper use of personal protective equipment (PPE), safe handling of chemicals and biological agents, compliance with waste and emergency procedures, and active participation in training and safety programs.
• Must be able to work assigned shift (Day, Weekends and/or Holidays) #LI-Onsite

Why You Should Apply

Around the world, we are passionate about making an impact on the lives of patients with serious diseases.

Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings.

Our roles are structured across four work models: site-essential, site-by-design, field-based and remote‑by‑design.

The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.

Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail].

Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

For roles based in Washington State only: If you live in or expect to work from Washington State if hired for this position, please visit this page for important information about the Washington Fair Chance Act.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] with the Job Title and Requisition number. Do not send application‑related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1608198 : Technician, QC Systems and Support

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We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work…