Technical Supervisor Service Projects

Kalmar Inc.; Rotterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Company car

Worldwide travel

Job summary

Kalmar Inc. in Rotterdam seeks a Technical Supervisor Service Projects to lead and coordinate crane service projects. You will guide 5–10 technicians, align with Engineering, Sales, and Purchasing, and ensure on-site safety and timely project delivery.

You will build strong client relationships, help shape competitive quotes, and support global operations with ERP and Google Workspace tools. A proactive, safety-driven mindset is essential.

Qualifications

• Deep knowledge in Mechanical Engineering or Electrical Engineering with a related technical field.
• Over 5 years of experience in a similar operational role with leadership responsibilities.
• Fluent Dutch and English; conversational German is a plus to connect with our network.
• Proficient in ERP systems and Google Workspace for documentation and workflows.

Responsibilities

• Provide empathetic team leadership to 5–10 service/maintenance technicians and allocate resources across projects.
• Prepare detailed project plans in collaboration with Engineering, Sales and Purchasing.
• Lead safe on-site operations with TRA and safety plans and ensure compliance.
• Act as main client contact, monitor progress, manage schedules, and conduct handovers.
• Collaborate with Sales to develop accurate, competitive quotes for clients.
• Coordinate with subcontractors, manage site access, and ensure timely delivery of materials.

Skills

Team leadership

Project coordination

Technical leadership

Dutch (Fluent)

English (Fluent)

German (Conversational)

Education

Bachelor's degree in Mechanical or Electrical Engineering

VCA certification

Tools

ERP systems

Google Workspace

Job description

At Kalmar, we are moving goods in critical supply chains around the world. As the forerunner in sustainable material handling equipment and services, we set the industry benchmark for a zero-emission future. We are driven by teamwork, innovation, and taking ownership to deliver results. With our global reach and local expertise, our success starts with a strong focus on the customer, ensuring their needs guide our daily work. We are dedicated to respecting others and fostering an inclusive culture where all voices are heard, empowering us to succeed together. With us, your work has an impact. Your work moves the world!

Join us and take your career to the next level

As our Technical Supervisor Service Projectsbased in Rotterdam, you will serve as a supportive and guiding anchor for our crane service team. In this role, you will provide thoughtful functional leadership to our service and maintenance technicians, ensuring their daily well-being while coordinating multiple projects simultaneously. You will report directly to the Service Manager Cranes, serving as a vital and collaborative bridge between our clients, technicians, engineering, and sales departments to bring our crane and modernizations services to life beautifully.

What are your key responsibilities:

• Empathetic Team Leadership: Provide warm, functional guidance to a dedicated group of 5 to 10 service and maintenance technicians, allocating team members to projects with care and striving for continuous team growth and development.
• Thoughtful Project Preparation: Review upcoming assignments attentively to identify and clarify any ambiguities, and collaborate closely with Engineering, Sales, and Purchasing to detail schedules and coordinate resources smoothly.
• Safe and Mindful Operations: Set a supportive example by leading welcoming toolbox meetings, preparing detailed Time-Risk Analyses (TRA) and safety plans (VGMW), and ensuring safety compliance is embraced by everyone on-site.
• Nurturing Client Relationships: Act as the caring and reliable primary contact for our customers throughout each project, monitoring progress, managing schedules, and facilitating a warm and professional formal handover upon completion.
• Collaborative Sales and Quoting: Harmoniously partner with our sales department, sharing your technical expertise to help shape supportive, competitive, and highly accurate quotes for our clients.
• Harmonious Site Coordination: Support our wider operational network by coordinating with subcontractors, managing site access, arranging specialty equipment (such as mobile cranes, skyworker or scaffolding etc.), and ensuring materials are delivered on time.

What we offer you:

“Customers depend on us. Our focus isn’t optional — it’s what keeps terminals running and trust alive.”

Rewards that truly count: We offer meaningful development opportunities through varied assignments, fair and gender-neutral pay, and flexible working conditions—all within a culture that values your growth and celebrates success. To further support your personal and financial goals, we offer a flexible bonus scheme, subject to performance and business conditions and a pension scheme aligned with the Metalektro CLA. We prioritize your work-life balance with 27 paid leave days plus 13 ADV (Arbeidsduurverkorting) days, ensuring ample time off to recharge. Additionally, this position includes a company car and the opportunity for worldwide travel, though international mobility is strictly optional and based on your own willingness to explore.

Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.

People who move together: You'll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.

Purpose that drives change: You'll contribute to solutions that transform global trade, creating environmental and operational innovations. You'll be in the driver's seat of ideas, developing digital technologies that set industry standards and position us as the forerunner.

Become part of our global network of 5,300 professionals across 120+ countries, where your work drives innovation, sustainability, and meaningful impact around the world.

What you bring to the role:

Technical Foundation: Deep knowledge and supportive experience in Mechanical Engineering, Electrical Engineering, or a related technical field, complemented by a valid VCA certification.

Proven Professional Experience: Over 5 years of experience in a similar or related operational role, with a natural ability to guide people and organize projects thoughtfully under pressure.

Warm Communication & Languages: Exceptional communication and team-player skills, with fluent command of Dutch and English; conversational German is highly appreciated to connect with our broader network.

Systems and Digital Fluency: Practical comfort utilizing ERP systems and Google Workspace to maintain smooth documentation, billing instructions, and team workflows.

Positive & Supportive Attitude: A cheerful, solution-oriented approach with a commitment to maintaining a safe, organized, and cooperative environment that minimizes downtime and supports fellow contractors.

#Netherlands

Please note that we do not accept referrals through our job advertisements from external agencies.

About Kalmar

Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,300 people. In 2025, the company's sales totalled approximately EUR 1.7 billion.www.kalmarglobal.com