Senior Maintenance Coordinator

Vanderlande Industries B.V.; Netherlands; Hybrid; EUR 45,000 - 61,000; Full time

Benefits offered by this job

Hybrid working (40% home, 60% office)

Performance-based salary range €4,000–

20 vacation days?!

Health & wellbeing budget

Job summary

Vanderlande Industries B.V. is seeking a Senior Maintenance Coordinator to organize and optimize maintenance for Benelux customers. You will manage incidents, coordinate preventive and corrective activities, and drive continuous improvement with a team of coordinators.

You will use data, digital solutions, and emerging technologies such as AI to improve service delivery and customer satisfaction while maintaining clear communication with customers and internal stakeholders.

Qualifications

• Bachelor degree in Mechatronics, Electrical Engineering, Software or Industrial Automation or comparable.
• Strong analytical skills and experience with databases and spreadsheets.
• Excellent communication skills in Dutch and English.
• Experience with ERP systems and business processes optimization.

Responsibilities

• Plan, prepare, coordinate, organize, and follow up on multidisciplinary preventive and corrective service activities and service projects.
• Organize materials, tools, permits, and competencies for service activities at customer sites.
• Capture maintenance data in IBM Maximo and translate improvements into standardized processes.
• Proactively identify opportunities to improve maintenance coordination and operational efficiency.

Skills

Analytical skills

Communication skills

Education

Bachelor degree in Mechatronics, Electrical Engineering, Software or Industrial Automation

Tools

IBM Maximo

Job description

Job Title Senior Maintenance Coordinator Job Description

Are you able to organize, monitor, and optimize maintenance activities as a Maintenance Coordinator within our Service Distribution team responsible for Benelux customers? Do you enjoy solving technical challenges while continuously looking for smarter and more efficient ways of working?

What will you be doing? In this responsible role, you will handle internal and external technical client issues and take ownership of the preparation, coordination, reporting, and follow-up of incidents and corrective service activities within a team of three other Maintenance Coordinators. We are dedicated to developing ourselves as a true business partner for our customers, and we are looking for talented people to help us achieve this. At Vanderlande, we continuously strive to improve our ways of working. As a Maintenance Coordinator, you will not only coordinate maintenance activities but also contribute to process improvements, digitalization initiatives, and the implementation of innovative solutions that improve efficiency, service quality, and customer satisfaction. We believe data, automation, and emerging technologies such as AI can help us work smarter, and we encourage our employees to identify opportunities and challenge the status quo. You will ensure that an effective line of communication is maintained with the customer and internal organization to minimize disruption to customer operations and professionally manage customer expectations. Strong listening and communication skills are key, as well as technical affinity and the ability to produce clear work instructions and professional customer communications.

Responsibilities

• Plan, prepare, coordinate, organize, and follow up on multidisciplinary preventive and corrective service activities and service projects;
• Organize all required materials, tools, permits, and competencies necessary to execute service activities at customer sites;
• Evaluate, improve, and act as a backup for maintenance planning, execution, and follow-up activities;
• Communicate with customers and internal stakeholders to ensure work is executed according to schedule;
• Ensure technical maintenance activities are performed according to the service contract and system requirements;
• Inform, report, and advise customers regarding inspection results and follow up on required actions;
• Capture all relevant maintenance data in IBM Maximo, our ERP maintenance management system;
• Collect continuous improvement initiatives and, together with our Continuous Improvement team, translate these into aligned and standardized processes;
• Proactively identify opportunities to improve maintenance coordination processes and operational efficiency.
• By leveraging data, digital solutions, automation, and emerging technologies such as AI, you help optimize service delivery, reduce administrative workload, and enhance the customer experience.

What do we ask from you?

• A Bachelor degree in Mechatronics, Electrical Engineering, Software or Industrial Automation or comparable
• At least 3 years of relevant working experience, preferably in a technical service environment
• Strong analytical skills and experience working with databases and spreadsheets
• Excellent communication skills in both Dutch and English
• Experience with ERP systems and an interest in further developing and optimizing business processes
• Interest in process improvement, digitalization, automation, and emerging technologies such as AI, with the ability to translate innovative ideas into practical improvements within daily operations
• A proactive mindset with a continuous improvement focus and the ability to challenge existing ways of working constructively

Our Company

Vanderlande is the global leader for value-added logistics process automation at airports and in the parcel market. In this world of technology, we believe in people, especially those who are dedicated, customer-driven, and eager to continue learning throughout their careers. This is embraced by our Vanderlande Academy and International Talent Development programs, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands).

What we offer

In the challenging and responsible position of Maintenance Coordinator, you will have the opportunity to make a significant contribution to industry-leading projects and collaborate with our dedicated colleagues and customers. We offer a position in an informal, international, and professional working environment with extensive opportunities for personal and professional development. By joining our profitable and growing company, you will be able to achieve your goals and focus on your future. This position offers a competitive salary range of €4.000 to €5.500 gross per month (excluding 8% holiday allowance). By exceeding performance expectations, you may also have the opportunity to grow beyond this salary scale.

• 40 vacation days (20 statutory days and a flexible budget worth 20 days)
• Flexible working hours
• Hybrid working (40% working from home and 60% in the office)
• A Health & Wellbeing budget of €300 per calendar year
• Commuting allowance, including full reimbursement of public transport travel
• Working from home allowance
• Collective pension scheme and discounts on additional health insurance
• On-site company health centers with gym facilities, physiotherapists, and occupational therapists
• Vanderlande Academy and extensive training opportunities
• Access to Vanderlande networks, communities, and initiatives
• A great company restaurant and coffee bar with barista service

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Background screening

For this position it is possible that a background screening will be conducted. This screening can include checks such as verification of identity, qualifications or other relevant records, which may include criminal background or sanctions list checks, in accordance with our internal policies and applicable laws. Any job offer may be extended under the condition that the screening does not give reason to reconsider the hiring decision. Candidates will always be informed about the process and their rights before any screening is initiated.

Every day, millions of people rely on Vanderlande without even knowing it. From baggage checked in at the airport to parcels on their way to someone’s doorstep, our automation solutions help keep the world moving. Vanderlande designs, delivers, and supports automation technology, operational software, and lifecycle services for leading airports and parcel operations worldwide. Across more than 100 countries, our customers rely on us to keep their operations moving reliably, efficiently, and sustainably. Behind every solution are the people who make it happen. At Vanderlande, how we work matters just as much as what we deliver.

Our values

Our values, Every Day Better, We Care, and Team Play, guide how we collaborate, support each other, and create value for our customers. Here, you can work with colleagues across disciplines and cultures, contribute to work that makes a difference, and build your future in an organisation that invites you to grow. Explore what is possible at Vanderlande and discover how you can make an impact. Aspire. Grow. Achieve. Together.